2026 Actual PeopleCert ITIL-4-DITS Dumps, Updated Exam Questions for Guaranteed Pass

ITIL-4-DITS free sample questions and answers

PeopleCert ITIL-4-DITS practice quiz with correct answers for search indexing.

1. Question 1

   Which type of risk is MOST LIKELY to be identified by modeling and test reviews?

   ADis risk
   

   BEngagement risk
   

   CCyber security risk
   

   Dinnovation risk
   

   Correct answer: C

   
   

2. Question 2

   Which is an example of industry disruption?

   AA service provider has launched a new app to support collaboration that is easy to use, and is popular with consumers from many markets
   

   BAn organization transitioned a large number of its services to a cloud provider to remain competitive In their market
   

   CA mobile phone provider has adopted a new operating model in response to threats from the competition which has resulted In the provider becoming the market leader
   

   DA software provider has developed a new satellite navigation system for the serf-driving cat market that has become the system of choice for car manufacturers
   

   Correct answer: D

   
   

3. Question 3

   A commercial service provider is using PESTLE analysis to help them develop a new strategy. Their customers work in a regulated environment and expect the IT services to be delivered through multiple channels.

   Which factor is the MOST relevant to consider in this situation?

   AService provider staff have many skills and can support a range of different technologies
   

   BGovernment policies for using secure IT systems change regularly and will affect the IT services
   

   CService provider value streams for creating new IT services are too complex and outdated
   

   DService provider policies for reusing and removing IT equipment are maintained and audited
   

   Correct answer: B

   
   

4. Question 4

   Which describes an aspect of IT strategy?

   AAn understanding of how the IT department enables the business to achieve its strategic goals
   

   BA strategy to re-launch existing products and services using digital technology
   

   CA business strategy that relies on digital technology to achieve its goals and purpose
   

   DA strategic plan to automate internal activities or replace outdated technology
   

   Correct answer: A

   
   

5. Question 5

   Which statement about metrics is CORRECT?

   ALeading metrics ate difficult to measure, but easy to Influence
   

   BLagging metrics are easy to measure and to influence
   

   CLegging metrics report what has been achieved
   

   DLagging metrics predict what a is likely to happen in the future
   

   Correct answer: C