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PeopleCert ITIL-4-Specialist-Create-Deliver-and-Support Exam Dumps

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ITIL-4-Specialist-Create-Deliver-and-Support Pack
Vendor: PeopleCert
Exam Code: ITIL-4-Specialist-Create-Deliver-and-Support
Exam Name: ITIL 4 Specialist: Create, Deliver and Support
Exam Questions: 73
Last Updated: October 2, 2025
Related Certifications: ITIL, ITIL 4 Specialist
Exam Tags: IT Governance & Service Management foundation to intermediate-levelIT Operations ManagersAutomation Engineers Service Designers
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Free PeopleCert ITIL-4-Specialist-Create-Deliver-and-Support Exam Actual Questions

Question No. 1

During a service design workshop, a development team come up with lots of different possible design solutions, and then analyze these to select one of them to proceed with.

What 'design thinking' activity is this an example of?

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Correct Answer: B

Question No. 2

An organization experiences delays when creating and changing products and services. This is largely because software developers store code in their individual repositories.

Which approach would help to resolve this situation?

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Correct Answer: A

Question No. 3

Users have specific product-related questions and want to provide product feedback.

What is the best way to enable two-way communication between these users and the organization's product team?

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Correct Answer: B

Question No. 4

An organization uses value streams to help them deliver consistent services, and they use 'service integration and management' to manage many different suppliers.

How does 'service integration and management' work with the organization's value streams?

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Correct Answer: D

Question No. 5

A popular social media app is part of a complex network of systems. Most changes to the service are successful, except for those made by a development team that has many failed changes.

Which is the BEST approach to reduce the number of failures?

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Correct Answer: C

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