2026 Actual Avaya 72301X Dumps, Updated Exam Questions for Guaranteed Pass

72301X free sample questions and answers

Avaya 72301X practice quiz with correct answers for search indexing.

1. Question 1

   Which statement about Avaya Tier 2/Business Partners is true?

   AThey immediately escalate to Tier 3 as issue is encountered.
   

   BThey describe the problem to Tier 3 in an escalation ticket and Tier 3 isolates and resolves the issue.
   

   CThey isolate issue, resolve issue then escalate to Tier 3 for corrective action.
   

   DThey isolate the issue, and if no root cause is found, escalate to Tier 3 to resolve the issue.
   

   Correct answer: D

   
   

2. Question 2

   After a new implementation the customer began to experience dropped calls and an 'all lines busy' error

   condition. The carrier confirmed their service was operational and all lines tested came back good. After

   contacting Avaya, support confirmed there were more calls being presented than the telephone switch could handle.

   Which pre-implementation step was omitted?

   Aproperly sizing trunk capacity
   

   Binteroperability testing
   

   Cupgrading the circuits
   

   Dcorrect licensing specifications
   

   Correct answer: A

   
   

3. Question 3

   In which way can you check the version of Presence Services snap-in installed on the Avaya Breeze

   platform?

   AUse puTTY SSH to the Avaya Breeze platform, login as cust, then execute the swversion command.
   

   BUse Avaya Aura System Manager and navigate to Elements > Breeze > Server Administration, and read the version displayed.
   

   CUse Avaya Aura System Manager and navigate to Elements > Breeze > Service Management >
   Services, and read the version displayed.
   

   DUse puTTY SSH to the Avaya Breeze platform, login as cust, then execute the swversion --
   PresenceServices command.
   

   Correct answer: C

   
   

4. Question 4

   Which tracing tools that help to debug WebRTC protocols are available on the Avaya Breeze platform?

   AtraceTURN, traceSTUN, and traceHTTP
   

   BtraceWEB and traceSM
   

   CtraceSTUN, traceTURN, and traceCE
   

   DtraceHTTP and traceCE
   

   Correct answer: B

   https://downloads.avaya.com/css/P8/documents/100182172

   
   

5. Question 5

   After completing Discipline 4, Determining Root Cause, of the 8D Troubleshooting Methodology, what is the next discipline to be completed?

   ADiscipline 5 -- Implement a Work-around
   

   BDiscipline 5 -- Implement Corrective Actions
   

   CDiscipline 5 -- Choose Corrective Actions
   

   DDiscipline 5 -- Prevent Recurrences
   

   Correct answer: C