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Avaya 72301X Exam Dumps

Get All Avaya Aura Communication Applications Support Certified Exam Questions with Validated Answers

72301X Pack
Vendor: Avaya
Exam Code: 72301X
Exam Name: Avaya Aura Communication Applications Support Certified Exam
Exam Questions: 95
Last Updated: April 6, 2026
Related Certifications: Avaya Certified Support Specialist
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Free Avaya 72301X Exam Actual Questions

Question No. 1

After upgrading Avaya Aura Application Enablement Services (AES), the customer's CTI application does not seem to be working.

Which two methods can be used to verify AES system status? (Choose two.)

Show Answer Hide Answer
Correct Answer: C, E

Question No. 2

Avaya Support personnel report a case, including root cause and resolution, in the Knowledge Base.

Which 8D Methodology discipline covers this action?

Show Answer Hide Answer
Correct Answer: B

https://quality-one.com/8d/#:~:text=The%208D%20problem%20solving%20process,similar%20problems%20in%20the%20future.


Question No. 3

A customer reports that they cannot place calls to the Public Network using the SIP Service Provider after a technician had finished fixing an issue in the Session Border Controller (SBC).

Within Avaya SBC, in which three places do you check the configuration of the SIP Trunks? (Choose three.)

Show Answer Hide Answer
Correct Answer: C, D, E

Question No. 4

To validate the initial system status of Avaya Breeze with the WebRTC Snap-in, which three components should be checked? (Choose three.)

Show Answer Hide Answer
Correct Answer: B, C, E

Question No. 5

When a user is forwarded to Avaya Aura Messaging (AAM), Avaya Aura Communication Manager (CM) needs to indicate to AAM who the call was originally destined for, so that the message is left in the correct mailbox.

Which SIP header is used to indicate for whom the call was originally destined, and the reason for being

forwarded to AAM?

Show Answer Hide Answer
Correct Answer: D

On trunk group form page 4 set 'Identity for Calling Party Display: P-Asserted-Identity'


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