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Avaya 71801X Exam Dumps

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71801X Pack
Vendor: Avaya
Exam Code: 71801X
Exam Name: Avaya Messaging Support Certified
Exam Questions: 84
Last Updated: December 16, 2025
Related Certifications: Avaya Certified Support Specialist
Exam Tags: Advanced Ayava Support Specialists
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Free Avaya 71801X Exam Actual Questions

Question No. 1

While doing a backup of the Avaya IX Messaging solution, which three folders must be chosen? (Choose three.)

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Correct Answer: A, D, E

When performing a backup of the Avaya IX Messaging solution, it is essential to select folders that contain critical data for the system's operation and recovery. The folders that must be chosen are:

UC\DB: This folder contains the database files, which are crucial for storing configuration and state information for the messaging system.

UC\Messages: This directory holds the actual voice messages, which are the core content of the messaging system.

UC\Prompts: This folder includes the system prompts, which are necessary for the proper functioning of the user interface.

These folders are selected to ensure that all necessary data is backed up, allowing for a complete system restore if needed.

Question No. 2

Refer to the exhibit.

What is illustrated in the exhibit?

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Correct Answer: C

The exhibit depicts a High Availability (HA) configuration with two consolidated servers operating in an active-active mode. This setup ensures that both servers are actively handling workloads and can immediately take over the full operation if one server fails. The presence of a Heartbeat & Data Mirroring Link indicates that the servers are synchronized, providing real-time data replication and failover capabilities.


Question No. 3

In which two places is web access for a user enabled in an Avaya IX Messaging solution? (Choose two.)

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Correct Answer: B, D

In an Avaya IX Messaging solution, web access for a user can be enabled in the following two places:

SIP Configuration Tool: The SIP configuration tool allows administrators to configure various settings related to SIP integration. Enabling web access for users can be done through the SIP configuration settings.

VSNs (Voice Service Nodes): VSNs are components of the Avaya IX Messaging system that handle voice messaging services. Enabling web access for users can be configured at the VSN level.


Avaya Support - Products - Avaya Messaging

Avaya IX Messaging Feature Guide

Question No. 4

In the event of one or more VSN failures in a High Availability architecture, which component provides continuous voice messaging and message retrieval to all registered users?

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Correct Answer: D

In a High Availability (HA) architecture for Avaya IX Messaging, the Consolidated Server plays a critical role in ensuring continuous service during VSN (Voice Service Node) failures. The Consolidated Server is designed to provide redundancy and failover capabilities, which means that if one or more VSNs fail, the Consolidated Server can take over their functions, ensuring that voice messaging and message retrieval services remain available to all registered users without interruption.


Question No. 5

In a Messaging System for 1000 users, which two factors will affect message storage space requirements? (Choose two.)

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Correct Answer: C, D

In a messaging system for 1000 users, the factors that will significantly affect the message storage space requirements are the maximum number of messages allotted per user and the message format used. The number of messages allotted per user determines how much space will be allocated for each user's messages. The message format used, such as audio encoding formats, can vary in size significantly -- for example, a compressed format like GSM will use less space compared to an uncompressed format like G.711.


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