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Avaya 71801X Exam Dumps

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71801X Pack
Vendor: Avaya
Exam Code: 71801X
Exam Name: Avaya Messaging Support Certified
Exam Questions: 84
Last Updated: October 23, 2025
Related Certifications: Avaya Certified Support Specialist
Exam Tags: Advanced Ayava Support Specialists
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Free Avaya 71801X Exam Actual Questions

Question No. 1

Avaya IX Messaging stores the log files in which location?

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Correct Answer: C

Avaya IX Messaging stores its log files in a specific directory structure to ensure organized storage and easy retrieval for maintenance and troubleshooting purposes. The correct location for these log files is within the 'OL' directory, which stands for 'Officelinx', the previous name for Avaya IX Messaging. This directory is found on the IX-Messaging Install drive under the 'UC' folder.


Question No. 2

Which three statements about Avaya IX Messaging release 10.8 are true? (Choose three.)

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Correct Answer: B, C, D

Avaya IX Messaging release 10.8 is designed to be installed on dedicated servers to ensure optimal performance and reliability1. The software bundle does not include a Microsoft Windows operating system; customers are expected to provide their own compatible Windows server environment1. Additionally, it is crucial to avoid logging into the servers before the synchronization process is complete, as this can lead to corruption of the database and prevent logins on all servers1.

Question No. 3

Which three statements describes functions of Basic Unified (UM) via SMTP Forwarding (Choose three.)

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Correct Answer: A, B, D

Basic Unified Messaging (UM) via SMTP Forwarding in Avaya systems is designed to streamline communication by integrating different message types into a single interface.

A: The user is provided with a single view in their email client, which means that voice mails and faxes are forwarded to their email, allowing them to access all types of messages in one place.

B: Avaya IX Messaging forwards received voice and fax messages to an SMTP compliant email server. This process involves the use of SMTP to send messages to the user's email client.

D: All message types, once forwarded, are stored on the email server. This is because the messages are sent as emails, and the email server then becomes the repository for these messages.


Question No. 4

What is the order of Avaya IX Messaging server installation in an High Availability architecture solution?

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Correct Answer: C

In an Avaya IX Messaging High Availability (HA) architecture solution, the installation order is as follows:

WebLM Server: The WebLM server, responsible for license management, should be installed first. It ensures proper licensing and communication with the license server.

Primary Server: The primary Avaya IX Messaging server is installed next. It serves as the main messaging server and handles user interactions, voicemail, and other messaging functions.

Consolidated Server: The consolidated server, which hosts additional services such as email integration, unified messaging, and other applications, is installed after the primary server.

All Secondaries: Finally, any secondary servers (such as backup or failover servers) are installed. These secondary servers replicate data and provide redundancy for high availability.

Question No. 5

In an Avaya Messaging High Availability installation, which requirement must be met?

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Correct Answer: A

For an Avaya Messaging High Availability (HA) installation, it is essential that all servers are members of the same Windows Domain. This requirement is crucial for ensuring proper communication and synchronization between the servers involved in the HA setup. Being part of the same domain allows for integrated security, centralized management, and easier resource sharing, which are all vital for maintaining the high availability of the messaging system.


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