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| Vendor: | Avaya |
|---|---|
| Exam Code: | 7392X |
| Exam Name: | Avaya Aura Call Center Elite Implementation Exam |
| Exam Questions: | 63 |
| Last Updated: | February 15, 2026 |
| Related Certifications: | Avaya Certified Implementation Specialist |
| Exam Tags: |
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Direct Agent calls are not getting counted correctly In the Call Management System (CMS). What must be administered so that Direct Agent calls are measured properly?
What provides built-in real-time and historical reporting capabilities for the call center, Including, reports tor Splits/Skills, Agents, Vector Directory Numbers (VDNs) and trunk Groups?
Which three Items are components of Communication Manager? (Choose three.)
A customer wants to configure their call center for emergencies.
Which action would you advise the call center supervisor to use to configure an alternate call path In case of a disaster?
A customer wants the ability to track the call types for Automatic Call Distribution (ACD) calls answered by agents. These call types will be defined by the customer.
Which call center feature can the customer use to track their defined call types?
Avaya Aura Call Center Feature Reference 6.0 page 51
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