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| Vendor: | Avaya |
|---|---|
| Exam Code: | 7392X |
| Exam Name: | Avaya Aura Call Center Elite Implementation Exam |
| Exam Questions: | 63 |
| Last Updated: | October 25, 2025 |
| Related Certifications: | Avaya?Certified Implementation Specialist |
| Exam Tags: |
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To ensure that announcements always start at the beginning when played as part of a vector, which action must be taken?
In an Expert Agent Selection (EAS) Call Center, the customer wants queued calls to be answered by the agent that has been available the longest. Skill level is not be taken into account when routing the queued calls to an agent.
To meet this requirement, to which type of call distribution method should the hunt group> be configured?
Administering Avaya Aura Call Center Features 6.0 page 224
Customers need to use the extension 5004 for announcements In a vector but the vector will not save. To ensure that the resources are configured, what should be done first?
Which two statements describe the benefits of using Expert Agent Selection (EAS)? (Choose two.)
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