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| Vendor: | Avaya |
|---|---|
| Exam Code: | 78201X |
| Exam Name: | Avaya IP Office Platform Support Certified Exam |
| Exam Questions: | 190 |
| Last Updated: | February 15, 2026 |
| Related Certifications: | |
| Exam Tags: | Advanced Avaya System EngineersAvaya Technicians |
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When creating a Short Code for connecting to a start point in Voicemail Pro modules, which Short Code feature should be utilized?
Which of the following is the correct method to find the IP address of an IP extension in the IP Office?
https://community.spiceworks.com/topic/302795-find-ip-phones-ip-address-from-avaya-ip-manager
Where should the firmware files (.bin) for an IP telephone be placed on the system SD card?
A customer asks you to create a Hunt group on an existing Avaya IP Office 500V2 system for the main incoming number. The group will have four members, and an incoming call will ring for all members at once. They should also get a visual indication that a call is waiting.
Which Ring Mode should be selected?
The Collective ring mode should be selected when you want all members of the hunt group to ring simultaneously. This allows all four members to receive the incoming call at once. Additionally, a visual indication (such as a call waiting light) will be provided to notify members when a call is waiting, which is a feature supported by the Collective ring mode.
After the first start-up of an IP Office system, some default security Rights Groups are available.
Which Rights Group allows access to the diagnostic application that provides real time status, historic utilization, alarm information, and more?
The System Status Group provides access to the diagnostic application that offers real-time status, historic utilization, alarm information, and more. This Rights Group is specifically designed to allow users to monitor the system's performance and troubleshoot potential issues.
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