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| Vendor: | Avaya |
|---|---|
| Exam Code: | 6210 |
| Exam Name: | Avaya Aura Contact Center Implementation Exam |
| Exam Questions: | 124 |
| Last Updated: | August 24, 2026 |
| Related Certifications: | Avaya Certified Implementation Specialist |
| Exam Tags: | Contact Center SpecialistCustomer Contact Center Manager |
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When configuring Contact Center Multimedia (CCMM) Email routing, you can create user-defined rules to determine how the email contact will be routed. Which three routing options can be applied? (Choose three.)
To ensure resiliency, you have been asked to add an additional license manager to the network.
Which licensing type supports an additional license manager?
A customer has installed Avaya Aura Contact Center (AACC) on a Platform Vendor Independent (PVI) server. They want to receive real-time data on their client computer via Unicast stream.
Where do you set the transmission mode for the site to Unicast?
A customer has Avaya Aura Contact Center (AACC) and Avaya Aura Unified Communications Platform Integration.
For the Avaya Aura Session Manager (ASM) to direct incoming voice contacts to the AACC, as part of the ASM and AACC configuration, which two items are configured in ASM? (Choose two.)
Where are all agents used in the Avaya Aura Contact Center POM integration administered?
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