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| Vendor: | Cisco |
|---|---|
| Exam Code: | 800-150 |
| Exam Name: | Supporting Cisco Devices for Field Technicians |
| Exam Questions: | 100 |
| Last Updated: | February 25, 2026 |
| Related Certifications: | Cisco Certified Field Technician |
| Exam Tags: | Associate Level Network EngineerTechnical Support Engineer |
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Which hardware platform is Cisco Unified Communications Manager typically deployed on?
Cisco Unified Communications Manager (CUCM) is typically deployed on Cisco UCS C-Series servers. These rack-mount servers provide the necessary computing resources to support CUCM's call control and session management functions in enterprise environments. The UCS C-Series servers offer scalability, reliability, and integration capabilities essential for unified communications deployments.
Options A (Cisco ASR routers), B (Cisco Catalyst switches), and C (Cisco ISR routers) are networking devices designed for routing and switching functions and are not intended as platforms for deploying CUCM.
Which two devices are most commonly used in a WAN environment? (Choose two.)
In the context of Wide Area Networks (WANs), the key objective is to connect geographically separated networks using service provider infrastructure. The FLDTEC course emphasizes that WAN environments typically involve devices that can handle different physical transmission mediums and protocols.
Modems:
Modulate and demodulate analog signals to digital signals.
Used in WAN environments to connect over analog lines like DSL or leased lines.
Essential for interfacing between digital routers and analog telephone networks.
Optical Fiber Converters:
Also known as media converters, they are used to convert electrical signals to optical signals (and vice versa) for fiber transmission.
Common in WAN scenarios where long-distance high-speed transmission over fiber is required.
Incorrect Options:
A . Hubs: Obsolete Layer 1 devices used in LANs, not suitable for WANs.
D . Network Interface Cards (NICs): Used in end devices for LAN connectivity.
E . Wireless Access Points: Typically used in WLANs within local premises, not WAN infrastructure.
This aligns with Cisco's WAN architecture fundamentals as highlighted in FLDTEC under ''Cisco Equipment and Related Hardware.''
Which two configuration parameters are most critical to ensure optimal performance when configuring a network port for a newly installed IP phone in an enterprise environment? (Choose two.)
When configuring a network port for a newly installed IP phone, two critical parameters to ensure optimal performance are:
VLAN Assignment: Assigning the correct VLANs is essential for segregating voice and data traffic. Typically, a separate voice VLAN is configured to prioritize voice traffic and enhance security.
Power over Ethernet (PoE): PoE allows the switch to supply power to the IP phone over the same Ethernet cable used for data transmission. This eliminates the need for separate power supplies and simplifies installation.
While QoS classification (Option E) is important for prioritizing voice traffic, it is typically configured at a broader network level. Link aggregation (Option B) and Spanning Tree Protocol (Option C) are more relevant to network redundancy and loop prevention, respectively, and are not directly critical for the initial configuration of an IP phone port.
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Which action must be taken before powering down the endpoint during the replacement process of a Cisco collaboration device?
Before shutting down any Cisco collaboration device (such as an IP phone, video endpoint, or codec) for replacement, it is essential to back up the configuration. This ensures that all custom settings, including user profiles, network configurations, and service settings, are preserved and can be quickly restored on the replacement device.
This backup minimizes downtime and avoids manual reconfiguration errors during the swap process.
Which command prompt commands provide the most thorough network diagnostic information when troubleshooting connectivity issues between a Windows PC and a Cisco device?
When diagnosing network connectivity issues between a Windows PC and a Cisco device, the combination of ipconfig /all and ping commands provides comprehensive information:
ipconfig /all: Displays detailed IP configuration information, including IP addresses, subnet masks, default gateways, DNS servers, and MAC addresses for all network adapters. This information is crucial for verifying correct network settings.
ping: Tests the reachability of a host on an IP network and measures the round-trip time for messages sent from the originating host to a destination computer. It's a fundamental tool for checking connectivity between devices.
While other commands like netstat, tracert, nslookup, arp -a, and route print provide valuable information, ipconfig /all and ping are typically the first and most informative commands used in initial troubleshooting steps.
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