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| Vendor: | Microsoft |
|---|---|
| Exam Code: | MS-102 |
| Exam Name: | Microsoft 365 Administrator |
| Exam Questions: | 570 |
| Last Updated: | July 7, 2026 |
| Related Certifications: | Microsoft 365, Enterprise Administrator Expert |
| Exam Tags: | Modern work certifications Expert Microsoft 365 Administrator |
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Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
Your network contains an on-premises Active Directory domain named contoso.com. The domain contains the users shown in the following table.

The domain syncs to an Microsoft Entra tenant named contoso.com as shown in the exhibit. (Click the Exhibit tab.)

User2 fails to authenticate to Microsoft Entra ID when signing in as user2@fabrikam.com.
You need to ensure that User2 can access the resources in Microsoft Entra ID.
Solution: From the on-premises Active Directory domain, you set the UPN suffix for User2 to @contoso.com. You instruct User2 to sign in as user2@contoso.com.
Does this meet the goal?
The on-premises Active Directory domain is named contoso.com. You can enable users to sign on using a different UPN (different domain), by adding the domain to Microsoft 365 as a custom domain. Alternatively, you can configure the user account to use the existing domain (contoso.com).
You have a Microsoft 365 E5 subscription.
Conditional Access is configured to block high-risk sign-ins for all users.
All users are in France and are registered for multi-factor authentication (MFA).
Users in the media department will travel to various countries during the next month.
You need to ensure that if the media department users are blocked from signing in while traveling, the users can remediate the issue without administrator intervention.
What should you configure?
Self-remediation with self-service password reset
If a user has registered for self-service password reset (SSPR), then they can also remediate their own user risk by performing a self-service password reset.
https://learn.microsoft.com/en-us/azure/active-directory/identity-protection/howto-identity-protection-remediate-unblock
You need to create the Microsoft Store for Business. Which user can create the store?
https://docs.microsoft.com/en-us/microsoft-store/roles-and-permissions-microsoft-store-for-business
Your network contains three Active Directory forests. There are forests trust relationships between the forests.
You create a Microsoft Entra tenant
You plan to sync the on-premises Active Directory to the Microsoft Entra tenant.
You need to recommend a synchronization solution. The solution must ensure that the synchronization can complete and as quickly as possible if a single server fails.
What should you include in the recommendation?
You have a Microsoft 365 tenant.
You plan to enable BitLocker Disk Encryption (BitLocker) automatically for all Windows 10 devices that enroll in Microsoft Intune.
What should you use?
https://docs.microsoft.com/en-us/mem/intune/protect/encrypt-devices
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