Microsoft MS-721 Exam Dumps

Get All Collaboration Communications Systems Engineer Exam Questions with Validated Answers

MS-721 Pack
Vendor: Microsoft
Exam Code: MS-721
Exam Name: Collaboration Communications Systems Engineer
Exam Questions: 243
Last Updated: February 9, 2026
Related Certifications: Microsoft 365, Teams Voice Engineer Expert
Exam Tags: Modern work certifications Professional Microsoft 365 AdministratorSystems engineers
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Free Microsoft MS-721 Exam Actual Questions

Question No. 1

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

You need to create a new call queue to route calls to support agents. The support agents must be able to see their call queue history and the shared transcribed voicemail. The solution must minimize administrative effort.

Solution: You redirect calls for the call queue to a shared voicemail box.

Does this meet the goal?

Show Answer Hide Answer
Correct Answer: B

https://www.orbid365.be/shared-voicemail-arrives-in-teams/

Question No. 2

You have a Microsoft Teams deployment

You have a meeting room that contains a Teams Rooms for Android device assigned to an account named Room1. You deploy a Teams panel to the entrance of the meeting room and sign in the panel by using the Room1 account. You need to ensure that attendees are notified when participants of the next meeting are waiting to use the room What should you configure from Device settings on the Teams panel?

Show Answer Hide Answer
Correct Answer: A

Question No. 3

You have a Microsoft I earns deployment and an existing telephony solution that provides PSTN capability to on premises third-party PBX systems in two separate locations.

You need to implement a redundant PSTN solution for Microsoft Teams Phone. The solution must use the existing telephony earner services. The solution must ensure that outbound calls can be made if a component fails.

Which three components should you implement? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point

Show Answer Hide Answer
Correct Answer: A, C, D

https://docs.microsoft.com/en-us/microsoftteams/direct-routing-voice-routing

Question No. 4

You are deploying a Microsoft Teams Rooms on Windows device.

You have a file named Wallpaper.jpg that contains a company-branded wallpaper graphic.

You need to ensure that the device displays the company-branded wallpaper.

Which two actions should you perform? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

Show Answer Hide Answer
Correct Answer: A, E

Question No. 5

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

You need to create a new call queue to route calls to support agents. The support agents must be able to see their call queue history and the shared transcribed voicemail. The solution must minimize administrative effort.

Solution: You configure group call pickup for the call queue.

Does this meet the goal?

Show Answer Hide Answer
Correct Answer: B

https://regroove.ca/stellark/2021/09/15/redirect-teams-auto-attendant-voicemail-to-a-channel-updated-method/

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