ServiceNow CIS-SM Exam Dumps

Get All Certified Implementation Specialist - Service Mapping Exam Questions with Validated Answers

CIS-SM Pack
Vendor: ServiceNow
Exam Code: CIS-SM
Exam Name: Certified Implementation Specialist - Service Mapping
Exam Questions: 106
Last Updated: October 8, 2026
Related Certifications: Certified Implementation Specialist
Exam Tags: Specialist Level Implementation SpecialistsTechnical Consultants
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Free ServiceNow CIS-SM Exam Actual Questions

Question No. 1

A customer has recently placed check scanners in some of their branches across Europe. The scanners send the scanned images of the checks to the bank's data center through a web service that goes through an F5 load balancer. The images then go through the bank's Apache web servers and are processed by an application server named ImageSmart. Eventually, the images are stored in a cluster of Oracle databases.

The bank's tellers log into ImageSmart through a Citrix Portal and have the capability to review the checks and approve them.

Which one of the following represents most accurately how many business services and entry points are involved in this process?

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Correct Answer: A

Question No. 2

Given the CMDB class structure shown below, if an implementer were to extend the Server [cmdb_ci_server] table, which one of the following best describes the fields that would be inherited by the new table?

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Correct Answer: D

Question No. 3

When a Windows Server is reclassified from the Server [cmdb_ci_server] table to the Windows Server [cmdb_ci_win_server] table, which one of the following describes the process that occurred?

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Correct Answer: C

Question No. 4

In ServiceNow Discovery, which one of the following phases is the server RAM value discovered?

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Correct Answer: C

Question No. 5

Which one of the following Identification Rule (CI Identifier) fields, when selected, determines CMDB update/inserts based on the configuration item's (CI) own attributes, without taking other CIs or relationships into consideration?

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Correct Answer: C

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