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Get All Certified Implementation Specialist - IT Service Management Exam Questions with Validated Answers
| Vendor: | ServiceNow |
|---|---|
| Exam Code: | CIS-ITSM |
| Exam Name: | Certified Implementation Specialist - IT Service Management |
| Exam Questions: | 172 |
| Last Updated: | November 20, 2025 |
| Related Certifications: | Certified Implementation Specialist |
| Exam Tags: | Specialist ServiceNow customersServiceNow partnersServiceNow employees |
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A tester reports a bug, because they submitted a Known Error article from a Problem record, but it is not visible from the Known Error database.
What could cause this?
If a change model has Write roles AND Can write defined, which users have the ability to modify the change model record? Choose 2 answers
In Change Management, what does a Model State contain? (Choose two.)
Where can a change manager define the conditions that must be met before a change request can move from one state to another?
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