Salesforce CRT-101 Exam Dumps

Get All Prepare for your Administrator Certification Exam Questions with Validated Answers

CRT-101 Pack
Vendor: Salesforce
Exam Code: CRT-101
Exam Name: Prepare for your Administrator Certification Exam
Exam Questions: 248
Last Updated: October 8, 2026
Related Certifications: Salesforce Certified Administrator
Exam Tags: Salesforce Administrator Entry Level Salesforce Administrators and Business Analysts
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Free Salesforce CRT-101 Exam Actual Questions

Question No. 1

DreamHouse Realty (DHR) wants a templated process with a mortgage calculator that

generated leads for loans. DHR needs to complete the project within 30 days and has maxed out its

budget for the year.

Which AppExchange item should help the administrator to meet the request?

Show Answer Hide Answer
Correct Answer: C

Flow Solutions are pre-built flows or templates that can be installed from AppExchange and customized to meet specific business needs. For example, Flow Solutions can provide common use cases such as lead generation, document generation, payment processing, and more. In this case, the administrator can use a Flow Solution that provides a mortgage calculator and generates leads for loans. Flow Solutions are easy to install and configure, and can help save time and budget for projects. Reference: https://help.salesforce.com/s/articleView?id=sf.flow_solutions.htm&type=5


Question No. 2

Ursa Major Solar wants to know which of its marketing efforts are helping the team win Opportunities.

What should an administrator configure to provide these insights?

Show Answer Hide Answer
Correct Answer: B

Campaign influence is a feature that allows users to track how campaigns have influenced opportunities and measure the return on investment (ROI) of marketing efforts. Users can see which campaigns have influenced an opportunity on the related list and assign different attribution models to calculate the campaign influence. Reference: https://help.salesforce.com/s/articleView?id=sf.campaigns_influence.htm&type=5


Question No. 3

Cloud Kicks wants to try out an app from the AppExchange to ensure that the app meets its needs.

Which two options should the administrator suggest?

Choose two answers

Show Answer Hide Answer
Correct Answer: B, C

A Trailhead Playground is a free, online learning environment that allows you to try out Salesforce features and apps. You can use a Trailhead Playground to test out an app from the AppExchange before you install it in your production org.

A sandbox is a copy of your production org that you can use to test changes and new features. You can install an app from the AppExchange in a sandbox to see how it works in your environment.

Testing an app in a production org is not recommended, as it could affect your live data. Checking edition compatibility is important, but it is not a way to try out an app.


Question No. 4

A user at Cloud Kicks is having issues logging in to Salesforce. The user asks the administrator

to reset their password.

Which two options should the administrator consider when resetting the user's password?

Choose 2 answers

Show Answer Hide Answer
Correct Answer: C, D

Page layout editor is a tool that allows you to customize the layout and organization of detail and edit pages for a specific object and record type combination. You can use page layout editor to make fields editable or read-only on page layouts for different profiles or record types. After resetting a password, the user may be required to activate their device by entering a verification code sent to their email address or phone number before they can log in to Salesforce. This is a security feature that helps prevent unauthorized access to Salesforce from unknown devices or browsers. Reference: https://help.salesforce.com/s/articleView?id=sf.customize_layoutedit.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.identity_verification.htm&type=5


Question No. 5

A Sales user is trying to manage Campaign Members for an upcoming networking event. The user can view the Campaign, but add new Campaign Members or update Member statuses.

How can an administrator troubleshoot this problem?

Show Answer Hide Answer
Correct Answer: C

To allow a user to add new Campaign Members or update Member statuses, the administrator should make sure that Marketing User Checkbox is checked on the user record page. This checkbox enables users to create, edit, and delete campaigns, configure advanced campaign setup, import leads, manage campaign members, and update campaign history via mass update. The checkbox also requires users to have Read and Edit permissions on campaigns and leads/contacts. Creating a permission set, providing access to both Leads and Contacts, or running a Campaign report will not enable users to manage Campaign Members. Reference: https://help.salesforce.com/s/articleView?id=sf.campaigns_enable.htm&type=5


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