Salesforce CRT-101 Exam Dumps

Get All Prepare for your Administrator Certification Exam Questions with Validated Answers

CRT-101 Pack
Vendor: Salesforce
Exam Code: CRT-101
Exam Name: Prepare for your Administrator Certification Exam
Exam Questions: 248
Last Updated: June 7, 2026
Related Certifications: Salesforce Certified Administrator
Exam Tags: Salesforce Administrator Entry Level Salesforce Administrators and Business Analysts
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Free Salesforce CRT-101 Exam Actual Questions

Question No. 1

At cloud kicks sales reps use discounts on the opportunity record to help win sales on

products. When an opportunity is won, they then have to manually apply the discount up the related

opportunity products. The sales manager has asked if three is a way to automate this time consuming

task.

What should the administrator use to deliver this requirement?

Show Answer Hide Answer
Correct Answer: A

To automate applying discounts on opportunity products when an opportunity is won, the administrator should use Flow Builder, which is a tool that allows creating complex business processes with clicks. The administrator can create an autolaunched flow that runs when an opportunity is updated, checks if its stage is ''Closed Won'', and updates its related opportunity products with discounts from a formula or variable. Approval Process, Prebuilt Macro, and Formula Field are not able to update related records based on criteria. Reference: https://help.salesforce.com/s/articleView?id=sf.flow_build_overview.htm&type=5


Question No. 2

Sales managers would like to know what could be implemented to surface important values

based on the stage of the opportunity.

Which tool should an administrator use to meet the requirement?

Show Answer Hide Answer
Correct Answer: B

To surface important values based on the stage of the opportunity, the administrator should use path key fields that display fields relevant to each stage along with guidance for success. Path key fields can be customized for each stage and can help users focus on key information and actions as they move opportunities through the sales process. Dynamic forms, opportunity processes, and workflow rules are not designed to show values based on stages. Reference: https://help.salesforce.com/s/articleView?id=sf.path_key_fields.htm&type=5


Question No. 3

What should an administrator use as an identifier when importing and updating records from a

separate financial system?

Show Answer Hide Answer
Correct Answer: B

An external ID is a custom field that has the external ID attribute enabled, which means it can be used as an identifier when importing and updating records from an external system. It allows administrators to match records based on a unique ID value from another system instead of using Salesforce record IDs, which may not be available or consistent across systems. An auto-number field is a custom field that automatically assigns a unique numeric value to each record, but it cannot be used as an identifier when importing and updating records from an external system because it is generated by Salesforce and may not match with the external system's IDs. A rich text field is a custom field that allows users to enter formatted text, images, and links, but it cannot be used as an identifier when importing and updating records from an external system because it is not unique or consistent across systems. A record ID is an internal ID assigned by Salesforce to each record, but it cannot be used as an identifier when importing and updating records from an external system because it may not be available or consistent across systems. Reference: https://help.salesforce.com/s/articleView?id=sf.custom_field_attributes.htm&type=5


Question No. 4

The administrator at Cloud Kicks has been asked to replace two old workflow rules that are doing

simple field updated when a lead is created to improve processing time.

What tool should the administrator use to replace the workflow rules?

Show Answer Hide Answer
Correct Answer: B

Before Save Flows are a type of record-triggered flow that run before a record is saved and can update fields on that record without any additional actions or DML operations. They are faster and more efficient than workflow rules or process builder for simple field updates when a record is created or updated. Reference: https://help.salesforce.com/s/articleView?id=sf.flow_concepts_before_save_update.htm&type=5


Question No. 5

The administrator for Cloud Kicks needs to give access to a new custom object with custom

fields to more than one user.

Which two options should an administrator use to meet this requirement?

Choose 2 answers

Show Answer Hide Answer
Correct Answer: B, C

A permission set group is a collection of permission sets that can be assigned to users as one unit; it simplifies permission management by reducing the number of permission assignments needed for users who require multiple permission sets. A permission set is a collection of settings and permissions that give users access to various tools and functions in Salesforce; it can be used to extend users' access beyond their profile without changing their profile. Creating permission sets and assigning permission set groups can help Cloud Kicks give access to new custom object with custom fields to more than one user by creating permission sets that include access to new custom object with custom fields and assigning permission set groups that contain those permission sets to users who need them. Adding users to manual sharing list or editing organization-wide defaults are not options for giving access to new custom object with custom fields to more than one user; they either do not apply to custom objects or do not grant object-level access. Reference: https://help.salesforce.com/s/articleView?id=sf.perm_sets_overview.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.perm_set_groups_overview.htm&type=5


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