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| Vendor: | Salesforce |
|---|---|
| Exam Code: | Plat-Admn-201 |
| Exam Name: | Salesforce Certified Platform Administrator Exam |
| Exam Questions: | 148 |
| Last Updated: | February 25, 2026 |
| Related Certifications: | Salesforce Certified Administrator |
| Exam Tags: | Salesforce Administrator |
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Cloud Kicks wants a report to categorize accounts into small, medium, and large based on the dollar value found in the Contract Value field. Which feature should a Platform Administrator use to meet this request?
In Salesforce reporting, a Bucket Column is the most efficient tool for categorizing records without the need for creating custom fields or complex formula logic. Bucketing allows an administrator to define ranges of values for a field---such as the 'Contract Value' currency field---and assign a label to each range, such as 'Small,' 'Medium,' or 'Large.' This is particularly useful for grouping data into segments that do not exist natively in the data model. For example, if a 'Small' account is defined as anything under $50,000 and 'Large' is over $200,000, the bucket tool allows the admin to visually organize these in the report builder interface. Unlike Grouping Rows, which merely clusters identical values together, a Bucket Column transforms raw data into meaningful categories for visualization. This feature significantly enhances data storytelling by providing a summarized view of account distribution based on specific financial thresholds without impacting the actual Account record or requiring administrative overhead for new fields.
Universal Containers (UC) has a private sharing model for Opportunities and uses Opportunity teams. Criteria-based sharing rules are not used. A sales rep at UC leaves the company, and their user record is deactivated. The rep is later rehired in the same role. A Platform Administrator activates the old user record. The user is added to the same default Opportunity teams but is no longer able to see the same records the user worked on before leaving the company. What is the likely cause?
In Salesforce, there are different types of sharing: Managed Sharing (Role Hierarchy, Sharing Rules) and Manual Sharing. A critical behavior of the platform is that when a user is deactivated, all their Manual Shares (records shared with them by other users using the 'Share' button) are automatically and permanently deleted from the system. Even if the user record is reactivated later, those manual shares do not return. Because the organization uses a 'Private' model and does not use criteria-based sharing rules, the user's previous access likely relied on manual sharing or their previous position in the hierarchy. While activating the record and adding them back to teams provides new access, the historical 'one-off' shares are gone. Options A and B are unlikely to be the cause of a total loss of visibility. Option D is incorrect because permission sets control what a user can do, not which specific records they can see in a private sharing model.
The Activity Timeline is missing from the Account record page. What should a Platform Administrator do to correct this?
The Activity Timeline is a standard Lightning component that displays open tasks, upcoming events, and past activities (like logged calls or sent emails) in a chronological view. If this timeline is missing from an Account page, it is usually because the component has been removed from the Lightning Record Page layout. To fix this, the Platform Administrator should open the Account record in the Lightning App Builder. From the list of standard components on the left, the admin must drag the Activities component onto the page canvas---typically in the right-hand column or a dedicated tab. Once the page is saved and activated, the timeline will be visible to users. Visibility of the timeline is a layout configuration, not a specific 'Edit access' permission (Option B). Running a report (Option C) might confirm if data exists, but it won't fix the UI issue. There is no 'button' for the Activity Timeline in the Object Manager (Option D); it is managed strictly as a component within the App Builder.
Ursa Major Solar wants to roll out the Salesforce mobile app, and the first information it wants its users to see is the Top Opportunities report. What should a Platform Administrator configure to achieve this?
Mobile Home is a customizable landing page for the Salesforce mobile app that acts as the default 'start page' for users. It allows administrators to add various 'cards' or 'widgets,' including reports, pinned records, and upcoming events. By enabling and configuring Mobile Home, a Platform Administrator can place a specific Report card (such as 'Top Opportunities') at the very top of the screen, ensuring it is the first thing users see upon opening the app. While adding the Reports tab (Option A) or Dashboards tab (Option D) allows users to find the information, it does not automatically present specific report data on the home screen. The 'Today' feature (Option B) focuses on calendar events and tasks rather than customized reporting data17.
Service reps in a call center do not have assigned desks. They sit at any available desk and use the computer on that desk to access Salesforce. A Platform Administrator has been asked to streamline the login process so the reps do not have to authenticate each time they log in at a different computer. Which function should the administrator use to implement this request?
In Salesforce, Trusted IP Ranges (configured under Network Access in Setup) define a set of IP addresses from which users can log in without being prompted for a verification code (identity confirmation). In a call center environment where reps use different machines but are all within the same corporate network (sharing a common external IP or range), adding those corporate IPs to the Trusted IP Ranges list 'streamlines' the login process. This prevents the system from seeing each new machine as an 'unrecognized device'. Multi-factor Authentication (Option C) actually adds an extra step to the login process, which is the opposite of streamlining28. Profiles (Option A) and Permission Sets (Option D) can manage 'Login IP Ranges' (which restrict access to specific IPs), but Trusted IP Ranges are the primary tool for bypassing identity verification within a known network.
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