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| Vendor: | CIPS |
|---|---|
| Exam Code: | L5M8 |
| Exam Name: | Project and Change Management |
| Exam Questions: | 88 |
| Last Updated: | October 8, 2026 |
| Related Certifications: | Level 5 Advanced Diploma in Procurement and Supply |
| Exam Tags: | Advanced Level Procurement Project Managers and Change Managers |
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Which of the following is a 'push' strategy for change?
Push strategies use authority or power to impose change (e.g., coercion, threats, mandates). Pull strategies rely on persuasion, involvement, and communication to encourage voluntary acceptance.
During the convergence phase of a market lifecycle, which of the following are true? Select TWO
In the convergence phase, products/services become standardised, competition intensifies, and firms seek cost efficiency. Mergers and acquisitions increase as companies consolidate to sustain market position.
Zoe is a Manager at Friends Incorporated. The company is undergoing a major change to working practices, and Zoe has noticed that several of her team seem cynical about the changes. What should Zoe do? Select TWO
Cynicism often results from a breach of the psychological contract, leading to mistrust. Managers should rebuild confidence through transparent communication (upward and downward) and by celebrating successes that demonstrate progress and credibility of change.
The analysis of roles, relationships and interdependencies within the supply chain network requires evaluation only at the start of a project. Is this correct?
The CIPS guide highlights that supply network roles and relationships evolve during project execution. Therefore, they must be reviewed regularly, not just initially, to maintain alignment and manage interdependencies effectively.
Zoo Ltd uses Lean manufacturing techniques and Six Sigma in order to improve process efficiencies. What type of changes would you expect to see at this organisation?
Lean and Six Sigma typically drive incremental, continuous improvements to processes. L5M8 categorises this as adaptation---ongoing, small-scale changes rather than radical overhauls.
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