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Genesys GCX-GCD Exam Dumps

Get All Genesys Cloud CX: Developer Certification Exam Questions with Validated Answers

GCX-GCD Pack
Vendor: Genesys
Exam Code: GCX-GCD
Exam Name: Genesys Cloud CX: Developer Certification Exam
Exam Questions: 76
Last Updated: June 24, 2026
Related Certifications: Genesys Cloud CX Certifications
Exam Tags: Intermediate Level DevelopersSystem Administrators
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Free Genesys GCX-GCD Exam Actual Questions

Question No. 1

A user who is freshly added to Genesys Cloud CX realizes that there is no phone call icon on the left pane, preventing the user from making or receiving calls.

What is the most likely reason for this?

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Correct Answer: B

Question No. 2

Which type of request is sent to update all the participants' state to disconnected

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Correct Answer: C

Question No. 3

You can schedule a callback using a POST request to /api/v2/conversations/callbacks. The only required parameters when creating a callback are ''callback number'' and either ''queueld'' or ''routingData''.

What is the difference between ''queueld'' and ''routingData''?

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Correct Answer: C

Question No. 4

Currently, you manage all agents' schedules using a spreadsheet. This shows when each agent is working, when they are on breaks, and when they have meetings or otherevents that take them away from the queue You would like to manage these in an easier and more automated way.

Which Genesys Cloud CX contact center feature can you use to replace and automate the spreadsheet schedule?

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Correct Answer: A

Question No. 5

If no content type is mentioned in a request, Genesys Cloud CX responds to the request in _______________ format.

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Correct Answer: B

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