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Get All Genesys Cloud CX: Architect Certification Exam Questions with Validated Answers
Vendor: | Genesys |
---|---|
Exam Code: | GCX-ARC |
Exam Name: | Genesys Cloud CX: Architect Certification Exam |
Exam Questions: | 60 |
Last Updated: | September 8, 2025 |
Related Certifications: | Genesys Certified Professional, Genesys Cloud CX Certifications |
Exam Tags: | Genesys Fundamentals Intermediate-Level Contact Center Architects and Implementation Specialists |
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If you do not add an emergency flow, Genesys Cloud assumes the open flow to be the default emergency flow.
Which feature is a way to group and segregate objects used in the contact center, such as Architect flows, queues, users, and campaigns, within the same organization?
You want to create a call flow to get the customer's unique identification number. Select the correct action to accomplish the task.
Which type of call flow is used to create the call route that routes the incoming call to the respective ACD queue based on the customer's response?
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