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Genesys GCX-ARC Exam Dumps

Get All Genesys Cloud CX: Architect Certification Exam Questions with Validated Answers

GCX-ARC Pack
Vendor: Genesys
Exam Code: GCX-ARC
Exam Name: Genesys Cloud CX: Architect Certification Exam
Exam Questions: 60
Last Updated: June 22, 2026
Related Certifications: Genesys Certified Professional, Genesys Cloud CX Certifications
Exam Tags: Genesys Fundamentals Intermediate-Level Contact Center Architects and Implementation Specialists
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Free Genesys GCX-ARC Exam Actual Questions

Question No. 1

Which definition matches the After Call Work option Mandatory, Time-boxed no early exit?

Show Answer Hide Answer
Correct Answer: D

https://help.mypurecloud.com/articles/configure-call-work-settings/

Question No. 2

You are the administrator of a contact center and assigned to advertise an upcoming product to your customers. Choose all the correct options for this scenario. (Choose two.)

Show Answer Hide Answer
Correct Answer: A, C

Question No. 3

What browsers are supported for use with all Genesys Cloud features? (Choose two.)

Show Answer Hide Answer
Correct Answer: B, C

https://help.mypurecloud.com/articles/genesys-cloud-requirements/

Question No. 4

You are trying to create a new flow. Which option lists the correct sequence of steps?

1. Log on to Architect.

2. Click + Add to create a new flow.

3. In the Settings section, modify the settings and options as needed.

4. Select the type of flow.

5. Add the required tasks to the flow.

6. Add the required menu(s) to the flow.

7. Publish the flow.

8. Validate the flow.

Show Answer Hide Answer
Correct Answer: D

Question No. 5

Which of the below features get disabled automatically when the Payment Card Industry Data Security Standard (PCI DSS) setting gets enabled? (Choose two.)

Show Answer Hide Answer
Correct Answer: A, D

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