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| Vendor: | Exin |
|---|---|
| Exam Code: | ITSM20FB |
| Exam Name: | IT Service Management Foundation Bridge |
| Exam Questions: | 78 |
| Last Updated: | February 25, 2026 |
| Related Certifications: | ITSM ISO IEC 20000 |
| Exam Tags: | Exin Management IT Project ManagerIT Test Service ManagerOffice Project Server Expert |
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One of the activities of Problem Management is the analysis of historical Incident and Problem data held in the Configuration Management Database (CMDB) in order to understand trends. Which aspect of Problem Management accomplishes this?
Input from other Service Management processes is required to keep the IT service continuity plan current. Which process has the most to contribute?
Problem Management is responsible for carrying out trend analysis of Incident volumes and types. What is the reason for this?
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