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| Vendor: | SDI |
|---|---|
| Exam Code: | SD0-302 |
| Exam Name: | Service Desk Manager Qualification |
| Exam Questions: | 231 |
| Last Updated: | November 20, 2025 |
| Related Certifications: | Service Desk Certification |
| Exam Tags: | Service Desk Front Desk ManagerIT Communication ManagerIT Service Manager |
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The Service Desk has a strategic role to play within an organisation, which of these options best
describes a method you could use to ensure that you are able to develop clear, insightful strategies?
You want to develop your career and position within the organisation, what steps could you take to
improve your profile and influence?
What is the purpose of on-site (desk-side) support in a Service Desk environment?
Security & Privacy
Satisfied Customers
Committed Service
Money Back Guranteed