2026 Actual Microsoft AB-620 Dumps, Updated Exam Questions for Guaranteed Pass

AB-620 free sample questions and answers

Microsoft AB-620 practice quiz with correct answers for search indexing.

1. Question 1

   A company is configuring an agent in Copilot Studio that uses a generative answers node inside multiple topics.

   The company requires responses to meet the following requirements:

   Must use an executive summary format.

   Must apply only within a specific topic.

   Must continue using configured knowledge sources.

   Must comply with connector security controls.

   You need to configure a custom prompt to meet the formatting requirements.

   Solution: Configure custom instructions on the existing generative answers node at the topic level so that other topics are not affected.

   Does the solution meet the goal?

   AYes
   

   BNo
   

   Correct answer: A

   Comprehensive and Detailed Explanation From Microsoft AB-620 Study Guide: Applying custom instructions on the existing generative answers node at the topic level meets the scope requirement because only that topic's response behavior is changed. The node remains responsible for searching the configured knowledge sources, so grounding is preserved while the custom instruction imposes an executive-summary structure. Other topics continue using their own node or agent-level behavior. This is different from replacing the generative answers node with an independent prompt tool, which can sever the retrieval path. The topic should keep Search only selected sources configured when source restriction is required, and general knowledge should be disabled if the answer must be based exclusively on enterprise data. Connector authentication and data-policy enforcement remain platform controls and are not weakened by a formatting instruction. The instruction should specify a stable format---such as decision, key facts, risks, and next actions---without asking the model to disclose internal reasoning. Tests should verify both consistent formatting and correct source use under users with different permissions. Study Guide alignment: Plan and configure agent solutions > Configure topics > Configure advanced agent responses with custom prompts; Configure generative answers node.

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2. Question 2

   A company uses an agent flow that calls a connector action. The flow sends an administrative notification if the action fails or times out

   Administrators require the following configuration to help troubleshoot and manage failures:

   * Handle failure and timeout outcomes explicitly.

   * Continue execution after a failure is handled.

   * Avoid retrying the failed action automatically.

   You need to configure the agent flow so that failures are handled in a controlled and predictable way.

   Which two actions should you perform? Each correct answer presents part of the solution. Choose two.

   NOTE: Each correct selection is worth one point.

   AIncrease the timeout on the connector action.
   

   BSet the connector action's retry policy to None.
   

   CConfigure the run after conditions for the notification action.
   

   DAdd a scope action to group related actions.
   

   Correct answer: B, C

   Comprehensive and Detailed Explanation From Microsoft AB-620 Study Guide: The connector action's retry policy should be set to None when the business requirement explicitly says not to retry automatically. Otherwise, platform retries can repeat a non-idempotent operation or delay the controlled failure path. The notification action must then use Configure run after so it executes when the connector action fails or times out and can include the available error details. This combination directly addresses the three requirements: explicit failure and timeout handling, continuation into the notification branch, and no automatic retry. A scope can be valuable for grouping a try block and evaluating its aggregate result, but grouping alone does not disable retries or define the notification's run-after conditions. Increasing the timeout changes how long the action waits and can make recovery slower without handling the error. The flow should also end with a deliberate final status, avoid exposing secrets in the notification, and distinguish transient dependency errors from validation failures. If the external operation is non-idempotent, a correlation or idempotency key should be used to prevent duplicate effects when an administrator later resubmits the run manually. Study Guide alignment: Plan and configure agent solutions > Create and monitor agent flows in Copilot Studio > Implement error handling in agent flows.

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3. Question 3

   Here is the complete text extracted from the image:

   A tenant administrator configures a Copilot connector that indexes content from an external knowledge system into Microsoft Graph.

   A builder is building an agent that must:

   Use the indexed enterprise knowledge during answer generation.

   Avoid duplicating or manually uploading the same content.

   Avoid invoking the system as a transactional tool.

   You need to configure the agent so that responses are grounded in the authorized knowledge sources.

   What should you do?

   AAdd the configured enterprise knowledge source to the agent's knowledge.
   

   BCreate a new custom connector inside the agent configuration.
   

   CAdd the connector as a tool and invoke it from a topic.
   

   DUpload documents from the external system directly into the agent's file knowledge store.
   

   Correct answer: A

   Comprehensive and Detailed Explanation From Microsoft AB-620 Study Guide: The tenant administrator has already configured a Copilot connector that indexes the external system into Microsoft Graph. The agent should consume that approved enterprise knowledge source from its Knowledge configuration. This lets generative answers retrieve authorized indexed content without recreating the connector, uploading duplicate documents, or treating the source as a callable transaction. Copilot connectors are designed for enterprise search and knowledge grounding; the user's access is evaluated so that responses surface only content the user is permitted to see. A custom connector is appropriate when the agent must call an API or perform an operation, which the scenario explicitly excludes. Adding the connector as a tool would likewise shift the design from retrieval to invocation. Manual file upload would create a second, potentially stale copy and break the administrator-managed indexing lifecycle. After adding the source, the builder should provide a clear name and description, test representative questions, confirm citations or source attribution, and verify that restricted users cannot retrieve unauthorized material. Study Guide alignment: Integrate and extend agents in Copilot Studio > Connect to enterprise knowledge sources > Connect to Copilot connectors.

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4. Question 4

   Users can add content to a paragraph field in a team-managed project, but they cannot @mention other users.

   Identify the cause.

   AGlobal permissions
   

   BField settings
   

   CIssue-level security settings
   

   DNotification settings
   

   EScreen settings
   

   FProject permissions
   

   Correct answer: A

   Comprehensive and Detailed Explanation From [Atlassian Jira Cloud Documentation]

   The cause is the Jira Browse users and groups global permission. Atlassian states that users with this permission can view user names when working with user-picker fields or @mentioning users. Without it, Jira cannot provide the affected users with the complete user directory required to search for and select another person through an @mention.

   The fact that users can enter and save ordinary text in the paragraph field confirms that the field is present, editable, and available on the applicable work-item layout. Therefore, field settings and screen settings are not responsible. Notification settings determine how users receive updates after an event and do not control whether names appear in the mention picker.

   Project permissions and issue-level security can affect whether a particular person can access the project or work item. However, a general inability to search for or mention other users indicates that the initiating users lack the site-wide user-browsing capability.

   A Jira administrator should review Settings System Global permissions and grant Browse users and groups to an appropriate group containing the affected users, subject to the organization's privacy policies.

   Relevant documentation topic: Jira Cloud administration Global permissions Browse users and groups. See What are global permissions, and what do they control?.

   
   

5. Question 5

   A company uses an agent in Copilot Studio that produces structured responses using a reusable instruction template. The responses follow the required tone and format. During a compliance review, the team discovers that the responses were generated using a model that is not on the approved list.

   The company requires that the reusable instruction template continues to be used and the model used for prompt-driven responses meets governance requirements.

   The solution must ensure that prompt-driven responses are generated using an approved model.

   You need to configure the solution that meets the requirements.

   Which two actions should you perform? Each correct answer presents part of the solution. Choose two.

   NOTE: Each correct selection is worth one point.

   AEnsure the reusable instruction template is the one applied to the agent that generates the structured response.
   

   BSelect an approved model from the Microsoft Foundry model catalog in the configuration that is used for prompt-driven response generation.
   

   CEnable citations so generated responses can be traced and comply with governance requirements.
   

   DConfigure Azure AI Search as the grounding source so the approved model requirement is enforced during response generation.
   

   EPublish the agent so that the model used by prompt-driven responses is updated automatically.
   

   FAdd a line to the instruction template that requires the agent to use only approved models when generating responses.
   

   Correct answer: A, B

   Comprehensive and Detailed Explanation From Microsoft AB-620 Study Guide: The approved solution preserves the reusable prompt template and changes the model configuration that actually executes it. Applying the established template retains the required tone, structure, and repeatable instruction set. Selecting an approved model in the prompt configuration ensures that prompt-driven responses are produced by a model permitted under the organization's governance policy. An instruction that tells the model to use an approved model cannot control the underlying runtime; model selection is a platform configuration, not a behavior the model can enforce on itself. Citations address provenance, not model approval. Azure AI Search supplies grounding data but also does not choose the foundation model. Publishing is necessary to expose completed changes to users, yet it does not automatically substitute a compliant model. The team should also test the prompt against representative inputs after changing models, because output quality, formatting adherence, latency, and token behavior can vary across models even when the prompt remains identical. Governance records should capture the selected model, prompt version, owner, and validation evidence. Study Guide alignment: Integrate and extend agents in Copilot Studio > Integrate agents with Azure > Configure custom prompts to use the Foundry model catalog.

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