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| Vendor: | WGU |
|---|---|
| Exam Code: | Principles-of-Management |
| Exam Name: | WGU Principles of Management |
| Exam Questions: | 48 |
| Last Updated: | October 8, 2026 |
| Related Certifications: | WGU Courses and Certifications |
| Exam Tags: | Intermediate Level Business Managers and Strategic Planners |
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What is a feature of a bureaucracy (vertical) organization? Choose 1 answer
A feature of a bureaucracy (vertical) organization is that formal position authority is generally the primary means of running the organization. This means that decisions and directives come from a hierarchical chain of command, and roles, responsibilities, and processes are clearly defined and standardized.
Formal Position Authority (Answer B): Bureaucratic organizations rely on a clear hierarchy where authority and decision-making processes are well-defined and based on formal positions.
Decentralized Decision Making (Answer A), Collaboration Across Departments (Answer C), and Answering to Multiple Bosses (Answer D): These features are more characteristic of organic or matrix organizations rather than traditional bureaucracies.
The person supervising a new advertising campaign was not sure that the team fully understood the technical side of the product they were working on and wanted to get a different perspective.
Which technique would be most appropriate in stimulating conflict?
Choose 1 answer
To stimulate conflict and get a different perspective, bringing in outsiders is the most appropriate technique.
Bringing in Outsiders (Answer A): This technique involves introducing new individuals who have different viewpoints, which can stimulate conflict and provide new perspectives that might be overlooked by the current team. It helps in shaking up the status quo and encouraging innovative thinking.
Appointing a Devil's Advocate (Answer B): While also effective in stimulating conflict, this technique involves someone within the group challenging ideas to ensure thorough evaluation. However, it might not provide as fresh a perspective as bringing in outsiders.
Authoritative Command (Answer C) and Compromise (Answer D): These are more about resolving conflict rather than stimulating it.
Why might a company choose to adopt an organic structure instead of a mechanistic structure? Choose 1 answer
A company might choose to adopt an organic structure instead of a mechanistic structure because it is less rigid and emphasizes flexibility. Organic structures are characterized by low levels of formalization and standardization, decentralized decision-making, and a greater degree of employee empowerment. This flexibility allows the organization to adapt quickly to changes in the environment, fostering creativity and innovation.
A corporation listens to people who are affected by change and solicits suggestions from people throughout the organization. Which strategy is the corporation using to overcome resistance to change? Choose 1 answer
The strategy the corporation is using to overcome resistance to change is participation and involvement. This approach involves engaging employees who are affected by the change, soliciting their input, and incorporating their suggestions into the change process. By involving employees, the organization can reduce resistance and gain valuable insights that facilitate smoother implementation of changes.
In which situation does religious preference inappropriately affect decision making? Choose 1 answer
Religious preference inappropriately affects decision making when a real estate agent uses her religious background as a basis for accepting bids on property that is for sale. This situation reflects discrimination and bias, as decisions are being influenced by personal religious beliefs rather than objective criteria. Such actions can lead to unethical practices and violate principles of fair treatment and equality.
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