WGU Operations-Management Exam Dumps

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Operations-Management Pack
Vendor: WGU
Exam Code: Operations-Management
Exam Name: WGU Operations Management
Exam Questions: 70
Last Updated: October 6, 2026
Related Certifications: WGU Courses and Certifications
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Free WGU Operations-Management Exam Actual Questions

Question No. 1

Which element is part of a financial plan?

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Correct Answer: A

Budget projections are a core element of a financial plan.

A financial plan outlines how resources will be allocated to support organizational objectives. Budget projections include:

Revenue forecasts

Cost estimates

Capital expenditure plans

Cash flow projections

Operations Management relies on financial plans to ensure that capacity decisions, inventory levels, and workforce plans are economically feasible.

The other options belong to different planning domains:

SWOT analysis is part of strategic planning

Product pricing is part of marketing strategy

Compensation planning is part of human resources

Budget projections provide the financial constraints and targets within which operations must function.


Question No. 2

Which term means to schedule a job that starts immediately, regardless of the due date?

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Correct Answer: A

Forward scheduling means scheduling work as soon as resources are available, regardless of the job's due date.

In Operations Management:

Forward scheduling starts at the current time

Jobs are scheduled sequentially into the future

Completion dates are determined after scheduling

This method is commonly used when:

Capacity utilization is the priority

Due dates are flexible

Make-to-stock environments exist

In contrast:

Backward scheduling starts from the due date and works backward

Finite loading respects capacity limits

Infinite loading ignores capacity constraints

Forward scheduling ensures continuous resource use but may result in early job completion and higher inventory levels.


Question No. 3

The annual cost of goods sold for a company is $8,400,000 and the average inventory is $1,200,000.

What is the number of weeks of supply?

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Correct Answer: C

Weeks of supply measures how long inventory will last based on average usage. It is calculated using the formula:

Weeks of Supply = (Average Inventory / Annual Cost of Goods Sold) 52

Substituting the given values:

Weeks of Supply = (1,200,000 / 8,400,000) 52

Weeks of Supply = 0.142857 52

Weeks of Supply 7.43 weeks

When rounded to the nearest whole number, the answer is 7 weeks.

In Operations and Supply Chain Management, weeks of supply is a key inventory performance metric because it:

Indicates inventory efficiency

Helps balance service levels and holding costs

Supports cash flow management

Enables comparison across products or firms

Too many weeks of supply signal excess inventory and high holding costs, while too few weeks increase the risk of stockouts and service failures.

Managers use this metric alongside inventory turnover to evaluate how effectively inventory supports demand while minimizing waste.


Question No. 4

What is a major factor in the decision to locate a business near its primary market territory?

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Correct Answer: A

Comprehensive and Detailed Explanation (250 words):

The dominant factor in locating a business near its primary market territory is proximity to customers.

From an Operations Management perspective, closeness to customers:

Reduces transportation and delivery time

Improves service responsiveness

Enhances customer satisfaction

Supports demand growth

This is especially critical for service organizations and distribution-intensive businesses, where customer access and speed are competitive advantages.

While proximity to labor is important, it does not define market territory. Community centers and parks are not operational drivers.

Locating near customers aligns capacity with demand, minimizes logistics complexity, and strengthens market presence.


Question No. 5

What is meant by "duration of the change"?

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Correct Answer: A

Comprehensive and Detailed Explanation (270 words):

In capacity and aggregate planning, ''duration of the change'' refers to how long the organization expects to operate at a different capacity level---higher or lower than normal. This is exactly what option A states.

In operations planning, managers must decide not only how much capacity to change, but also for how long the change will be required. That time horizon directly drives which capacity option is appropriate. If the change is short-lived, the firm typically chooses flexible, reversible options (overtime, temporary labor, subcontracting). If the change is long-lived, it may justify structural commitments (new equipment, new facility, permanent staffing).

This ties to hierarchical planning logic: the planning and control system exists to ''harmonize the client's requests with the available resources'' and uses staged planning levels (strategic capacity, aggregate planning, operational planning, scheduling). At the aggregate planning level, the organization validates whether it has enough capacity to meet expected workloads and selects a combination of resources.

Duration matters because longer changes increase the cost of relying on short-term measures (fatigue, overtime premiums, quality risk) while making long-term investments more economically rational. In short: duration is the time component of the capacity decision, and it guides the selection of the most suitable planning lever.


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