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| Vendor: | WGU |
|---|---|
| Exam Code: | Managing-Human-Capital |
| Exam Name: | WGU Managing Human Capital C202 |
| Exam Questions: | 50 |
| Last Updated: | April 14, 2026 |
| Related Certifications: | WGU Courses and Certifications |
| Exam Tags: | Human Resource Managers and Business Managers |
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Which type of benefit is typically more secure for unionized workers than for nonunionized workers?
Unionized workers typically enjoy more secure benefits compared to nonunionized workers, with guaranteed pensions being one of the most secure. Unions negotiate defined benefit pension plans that promise a specified monthly benefit at retirement, which is often based on factors such as salary history and years of service. These plans provide financial security for employees upon retirement and are less common in nonunionized workplaces, where defined contribution plans like 401(k)s are more prevalent. Reference:
Noe, R. A., Hollenbeck, J. R., Gerhart, B., & Wright, P. M. (2019). Human Resource Management: Gaining a Competitive Advantage. McGraw-Hill Education.
Freeman, R. B., & Medoff, J. L. (1984). What Do Unions Do?. Basic Books.
Why is human resource planning an important human resource management activity?
Human resource planning is a critical function of human resource management that involves forecasting an organization's future human resource needs and planning for how to meet those needs. This includes designing jobs and workspaces for optimal efficiency, ensuring the right number of employees with the right skills are in place, and aligning human resources with the organization's strategic goals. This planning ensures the organization can meet its future demands and remain competitive.
Human Resource Planning, Society for Human Resource Management (SHRM) website
What describes a bona fide occupational qualification under Title VII of the Civil Rights Act of 1964?
A bona fide occupational qualification (BFOQ) under Title VII of the Civil Rights Act of 1964 allows employers to hire employees based on characteristics typically prohibited under the act, such as religion, sex, or national origin, if these characteristics are reasonably necessary to the normal operation of a particular business. This means the characteristic must be essential to the performance of the job. For example, hiring a female actor for a female role is considered a BFOQ.
Title VII of the Civil Rights Act of 1964, U.S. Equal Employment Opportunity Commission (EEOC) website
What is organizational design?
Organizational design involves configuring the structure of an organization to effectively achieve its goals. This includes determining the best ways to allocate resources, coordinate activities, and supervise tasks. The aim is to create an optimal organizational framework that enhances communication, improves efficiency, and supports the achievement of strategic objectives. It includes decisions about hierarchy, departmentalization, span of control, and formalization.
'Organization Design: A Guide to Building Effective Organizations' by Naomi Stanford
Harvard Business Review articles on organizational design
Which scenario is an example of inclusion?
Inclusion in the workplace refers to creating an environment where all employees feel valued, respected, and have equal access to opportunities and resources. An inclusive scenario is one where team members collaborate, and everyone's ideas and contributions are considered. This encourages a sense of belonging and leverages the diverse perspectives of the entire team, leading to enhanced innovation and team performance. The given example demonstrates this by showing a department where collaboration and open sharing of ideas are practiced. Reference:
Roberson, Q. M. (2006). Disentangling the meanings of diversity and inclusion in organizations. Group & Organization Management.
Dessler, G. (2020). Human Resource Management. Pearson.
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