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| Vendor: | WGU |
|---|---|
| Exam Code: | Information-Technology-Management |
| Exam Name: | WGU Information Technology Management QGC2 |
| Exam Questions: | 210 |
| Last Updated: | June 25, 2026 |
| Related Certifications: | WGU Courses and Certifications |
| Exam Tags: | Intermediate Level IT Systems Security Managers and IT Operations Manager |
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Which type of memory describes a special type of rewritable memory that is compact and portable?
Flash memory is a type of non-volatile rewritable memory that is compact and portable. It is commonly used in USB drives, SSDs, and memory cards. Unlike RAM, which loses data when power is off, flash memory retains stored information even without power.
:
Stallings, W. (2015). Computer Organization and Architecture: Designing for Performance. Pearson Education.
Tanenbaum, A. S. (2016). Structured Computer Organization. Pearson.
Which type of encryption uses related keys---one to encrypt and one to decrypt?
Asymmetrical encryption (also known as public-key encryption) uses a pair of mathematically related keys:
A public key for encryption
A private key for decryption
This ensures secure communication, as only the private key holder can decrypt data encrypted with the corresponding public key.
Option A (Symmetrical): Uses the same key for both encryption and decryption.
Option C: File compression reduces file size, not encryption.
Option D: Data anonymization removes identifying details, not encryption.
Thus, the encryption type that uses related but different keys is Asymmetrical encryption.
WGU Information Technology Management -- Cybersecurity and Cryptography, section on Symmetric vs. Asymmetric Encryption.
A company wants to unify its inventory, production, and financial reporting systems to improve coordination.
Which type of software would support this?
Comprehensive and Detailed Explanation From Exact Extract:
Enterprise Resource Planning (ERP) software is designed to integrate core business processes across the entire organization into a single, unified system. Typical modules within an ERP system include:
Inventory and materials management
Production and manufacturing planning
Finance and accounting
Procurement, sales, and distribution
Sometimes HR, payroll, and other functional areas
The key purpose of ERP is to share a common database and standardized processes so that data flows seamlessly between departments. For example:
Inventory changes automatically affect production planning and financial records.
Production orders and completions are reflected in both stock levels and cost accounting.
Financial reporting can draw directly from real-time operational data.
The scenario describes a company that wants to unify its inventory, production, and financial reporting systems to improve coordination, which is exactly the core value proposition of ERP.
Why the other options are incorrect:
A . Digital inventory logging utility -- This might help track inventory only, but it would not integrate production and financial reporting across the enterprise.
B . Team collaboration scheduling -- This is focused on calendars, meetings, and collaboration, not on integrating operational and financial systems.
C . Departmental metrics dashboard tool -- Dashboards may visualize data from multiple systems, but they do not inherently unify and integrate the underlying processes and data sources the way ERP does.
Therefore, the correct choice is D. Enterprise resource planning, because it integrates inventory, production, and financial reporting into one cohesive system.
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What is a primary purpose of the analysis phase in the systems development life cycle (SDLC)?
The Analysis phase of the SDLC involves gathering and documenting business, user, and system requirements. This ensures the project team fully understands what the system must achieve before moving into design and development.
Option A: Validation occurs during testing.
Option C: Structuring component interaction is part of design.
Option D: Optimization for performance is a later concern during development and testing.
Thus, the primary purpose is to define the business, user, and system requirements.
WGU Information Technology Management -- SDLC Phases, section on Analysis Phase.75
Which minor component holds non-volatile memory?
ROM (Read-Only Memory) is a type of non-volatile memory that permanently stores firmware and critical system instructions, such as BIOS. Unlike RAM, ROM retains data even when power is turned off.
:
Hennessy, J. L., & Patterson, D. A. (2017). Computer Architecture: A Quantitative Approach. Morgan Kaufmann.
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