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| Vendor: | WGU |
|---|---|
| Exam Code: | Ethics-In-Technology |
| Exam Name: | WGU Ethics In Technology |
| Exam Questions: | 66 |
| Last Updated: | October 6, 2026 |
| Related Certifications: | WGU Courses and Certifications |
| Exam Tags: | Foundational level IT Professionals and Technology Managers. |
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A robotics company engages an IT firm to deliver a marketing software solution. During the project, the robotics company asks for additional features that were not in the initial contract. The IT firm's project leader is unsure whether it can deliver these features but verbally agrees to the scope change. On delivery, the robotics company notes that several of the additional features are not included and that because of this, the solution is not compatible with certain legacy systems the company did not initially disclose.
Which factor might have mitigated the problem if the IT firm's project leader had abided by a professional code of ethics?
The issue in this scenario stems from scope creep---when a project's requirements expand beyond the original contract. The IT firm's project leader verbally agreed to additional features without ensuring their feasibility, leading to incomplete delivery and incompatibility issues.
By following a professional code of ethics, the project leader would have:**
Carefully assessed whether the additional scope was feasible
Formalized the agreement in writing rather than relying on verbal commitments
Ensured realistic expectations regarding system compatibility
Relevant Ethical Reference in Technology:
Project Management Ethics (PMI Code of Ethics) -- Encourages informed decision-making and clear scope agreements.
ACM & IEEE Codes of Ethics -- Stress honest communication, responsibility, and due diligence in IT projects.
Contract Law & Professional Responsibility -- Professionals should document scope changes to avoid miscommunication.
Utilitarian Ethics (Preventing Harm) -- Poor decisions on scope cause project failures and stakeholder losses.
Thus, the correct answer is B. Improving decision-making around agreeing to additional scopes, as ethical decision-making could have mitigated scope creep issues.
An organization gathers data using various technologies to optimize sales processes for its current and prospective customers. The data consists of demographic, geographic, and behavioral customer changes.
Which data collection method is the organization using?
Consumer profiling is the practice of collecting and analyzing consumer data---including demographic, geographic, and behavioral attributes---to optimize sales strategies, enhance marketing efforts, and personalize customer experiences.
In this scenario, the organization gathers various types of customer data to improve its sales processes, which is a clear example of consumer profiling rather than surveillance or workplace monitoring.
Relevant Ethical Reference in Technology:
Privacy and Data Ethics (GDPR, CCPA) -- Consumer profiling raises ethical concerns about informed consent, transparency, and data protection.
Big Data Ethics (Tene & Polonetsky, 2012) -- Ethical consumer profiling must ensure fair use, avoidance of bias, and non-discriminatory practices.
Utilitarian vs. Deontological Perspectives -- While profiling improves customer experiences, it must not violate privacy rights or enable unethical targeting.
ACM Code of Ethics -- Encourages responsible collection, use, and protection of consumer data.
Thus, since the company is gathering consumer data to optimize sales, the correct answer is D. Consumer profiling.
Which organization licenses software developers who implement safety and health software in the United States?
The National Council of Examiners for Engineering and Surveying (NCEES) is responsible for licensing engineers, including software developers who implement safety-critical and health-related software in the United States.
Why NCEES?
NCEES administers the Principles and Practice of Engineering (PE) exam, which is required for licensed professional engineers.
Certain software developers working in regulated industries (e.g., medical, aerospace, and infrastructure software) must hold a Professional Engineer (PE) license.
The PE license ensures engineers adhere to safety, ethics, and public welfare regulations.
Why Not the Other Options?
A . National Society of Professional Engineers (NSPE): Promotes engineering ethics but does not license engineers.
B . Accreditation Board for Engineering and Technology (ABET): Accredits engineering programs but does not issue licenses.
C . American Society for Engineering Education (ASEE): Focuses on engineering education, not professional licensing.
Thus, the correct answer is D. National Council of Examiners for Engineering and Surveying (NCEES) as it licenses engineers, including software engineers working on safety-critical systems.
Reference in Ethics in Technology:
National Council of Examiners for Engineering and Surveying (NCEES) PE Exam Guide.
IEEE Software Engineering Body of Knowledge (SWEBOK).
A credit reporting agency collects personally identifiable information (Pll) from customers. The agency appoints a data protection officer (DPO), who is responsible for overseeing the agency's data protection strategy and enforcing data compliance requirements.
Which legislation should the DPO use as the basis for governing the collection and disclosure of Pll?
The Gramm-Leach-Bliley Act (GLBA) governs the collection, protection, and disclosure of personally identifiable financial information (PII) by financial institutions, including credit reporting agencies.
Why GLBA applies to this case:
Credit reporting agencies handle sensitive consumer financial data, making them subject to GLBA regulations.
The Financial Privacy Rule under GLBA dictates how financial institutions must collect and disclose PII.
The Safeguards Rule requires companies to appoint a Data Protection Officer (DPO) to oversee data security practices.
Why Not the Other Options?
A . Securities Exchange Act -- Governs stock trading and financial disclosures, not PII protection.
B . Sarbanes-Oxley Act (SOX) -- Focuses on corporate financial reporting and accounting fraud, not data privacy.
D . Bank Secrecy Act (BSA) -- Primarily deals with money laundering and financial crime detection, not consumer data protection.
Thus, the correct answer is C. Gramm-Leach-Bliley Act (GLBA) as it regulates the collection and protection of financial PII.
Reference in Ethics in Technology:
Gramm-Leach-Bliley Act (1999), 15 U.S.C. 6801-6809.
Federal Trade Commission (FTC) Guide on GLBA Compliance.
Solove, D. J. (2020). The Privacy Law Fundamentals.
After Alliah Company and Quiet Flag Industries signed an exclusive data exchange deal, Alliah Company received a better offer from Endothon Company. Despite legal obligations. Alliah Company signs a deal with Endothon Company and immediately ceases activities with Quiet Flag Industries.
Which ethical issue is Alliah Company engaging in by signing the deal with Endothon Company and ceasing activities with Quiet Flag Industries?
Confidentiality ensures that only authorized personnel have access to sensitive information.
Why Confidentiality Was Violated?
Payroll information is sensitive and should be accessible only to authorized employees.
The erroneous access granted to new hires means private financial information is at risk.
Confidentiality is a fundamental principle in cybersecurity, ensuring that data is accessed only by those who need it.
Why Not the Other Options?
A . Availability -- Ensures systems remain operational, but this case concerns unauthorized access, not system downtime.
B . Accessibility -- Relates to making data usable for authorized individuals, but this case involves an unauthorized access issue.
C . Integrity -- Ensures data remains accurate and unaltered, but the issue here is privacy, not data accuracy.
Thus, the correct answer is D. Confidentiality, as it ensures that only authorized users can access sensitive information.
Reference in Ethics in Technology:
National Institute of Standards and Technology (NIST) Cybersecurity Framework.
ISO/IEC 27001: Information Security Management Systems.
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