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VMware 5V0-62.22 Exam Dumps

Get All VMware Workspace ONE 21.X UEM Troubleshooting Specialist Exam Questions with Validated Answers

5V0-62.22 Pack
Vendor: VMware
Exam Code: 5V0-62.22
Exam Name: VMware Workspace ONE 21.X UEM Troubleshooting Specialist
Exam Questions: 60
Last Updated: May 23, 2026
Related Certifications: VMware Certified Specialist, VMware Certified Specialist - Workspace ONE 21.X UEM Troubleshooting
Exam Tags: Specialist
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Free VMware 5V0-62.22 Exam Actual Questions

Question No. 1

A VMware Workspace ONE 3dministrator is troubleshooting an information in the CloudConnector.log.

Which logging level should the administrator use?

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Correct Answer: A

The logging level that the administrator should use is verbose.Verbose logging provides the most detailed information about the ACC (AirWatch Cloud Connector) service, such as configuration, connectivity, synchronization, and errors2. Verbose logging can help identify and troubleshoot the root cause of the issue with the CloudConnector.log.


Question No. 2

An administrator is unable to enroll Android devices with directory accounts but successfully enrolled the device with a basic working previously.

Which logs should the administrator review to begin troubleshooting the Android directory account enrollment issue?

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Correct Answer: C

According to the Device enrollment issues with Workspace ONE article3, one of the possible causes of enrollment failure is that the ACC service is not working properly or cannot communicate with the directory service. The administrator can review the ACC logs and test the connection to verify if there are any errors or issues with the ACC service or configuration.

The logs that the administrator should review to begin troubleshooting the Android directory account enrollment issue are AirWatch Cloud Connector (ACC) logs. The ACC is responsible for integrating Workspace ONE UEM with directory services such as Active Directory or LDAP. If the administrator is unable to enroll Android devices with directory accounts, it could indicate that there is a problem with the ACC configuration, connectivity, or synchronization.The administrator should review the ACC logs to identify and troubleshoot the root cause of the issue3.


Question No. 3

The VMware Workspace ONE UEM administrator in an organization found that the Certificate Authority integration test connection failed recently I his organization uses on-premises Microsoft ADCS CA as their certificate authority, which resides on an internal-only Windows server. The VMware Workspace ONE UEM console resides in the cloud.

Why did this certificate authority integration test connection fail?

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Correct Answer: C

The reason that this certificate authority integration test connection failed is that fetching the root certificate from CA failed. The root certificate from CA is a certificate that validates the identity and trustworthiness of the certificate authority (CA) that issues certificates for devices. Workspace ONE UEM needs to fetch the root certificate from CA to verify and manage certificates for devices. If fetching the root certificate from CA failed, it could indicate that there is a problem with CA configuration, connectivity, or availability. Workspace ONE UEM will not be able to connect to CA or issue certificates for devices, and the certificate authority integration test connection will fail.


Question No. 4

An administrator has assigned a purchased application to a new group of EP devices and enabled device-based-licensing. However none of the assigned devices could install the application

Which statement describes the possible cause of this problem?

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Correct Answer: D

The possible cause of this problem is that VPP sToken has expired. VPP (Volume Purchase Program) sToken is a token that allows Workspace ONE UEM to communicate with Apple's VPP service and manage purchased applications for iOS devices. If the VPP sToken expires or becomes invalid, Workspace ONE UEM will not be able to assign or distribute purchased applications to devices. The administrator should check and renew the VPP sToken if needed.


Question No. 5

The SSL certificates for on-premises VMware Workspace ONE UEM recently expired and were rotated Soon after. Android devices entirely stopped receiving push notifications and many reported AWCM as being disconnected. It was confirmed that the SSL certificates held been rotated on IIS as well as the load balancer.

Which strategy accurately describes the solution for this problem?

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Correct Answer: D

The strategy that accurately describes the solution for this problem is running the keytool import targeting the new certificate. The AWCM keystore is a Java keystore file that contains the SSL certificates used by AWCM to establish secure connections with devices and other components. If the SSL certificates are rotated on IIS and the load balancer, but not on the AWCM keystore, then AWCM will not be able to communicate with devices using push notifications.To resolve this issue, the administrator must import the new SSL certificates into the AWCM keystore using the keytool command2.


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