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VMware 5V0-62.22 Exam Dumps

Get All VMware Workspace ONE 21.X UEM Troubleshooting Specialist Exam Questions with Validated Answers

5V0-62.22 Pack
Vendor: VMware
Exam Code: 5V0-62.22
Exam Name: VMware Workspace ONE 21.X UEM Troubleshooting Specialist
Exam Questions: 60
Last Updated: September 9, 2025
Related Certifications: VMware Certified Specialist, VMware Certified Specialist - Workspace ONE 21.X UEM Troubleshooting
Exam Tags: Specialist
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Free VMware 5V0-62.22 Exam Actual Questions

Question No. 1

An administrator is attempting to configure SMTP integration for a shared SaaS Workspace ONE UEM in order to use an email system on the organization's internal network to send notification emails to users, but the "Test Connection" fails for the SM FP integration.

Which action can the organization administrator take to resolve this issue?

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Correct Answer: D

Enable verbose logging for the ACC (AirWatch Cloud Connector) service. ACC is a service that integrates Workspace ONE UEM with internal enterprise systems, such as SMTP (Email Relay) server. ACC enables Workspace ONE UEM to use internal resources without exposing them to the Internet. If the SMTP integration test connection fails, it could indicate that there is a problem with ACC configuration, connectivity, or synchronization. Enabling verbose logging for ACC can help identify and troubleshoot the root cause of the issue.


Question No. 2

An administrator has been troubleshooting an issue where a single device is unable to check in to VMware Workspace ONE UEM and receive commands All services are functioning, and this issue appears to be isolated to this specific device. Service logs have also been reviewed and do not show any instances of communication with the device in question.

Which troubleshooting step should be taken next to find the root cause, while not causing any data loss to the end user's device?

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Correct Answer: D

The troubleshooting step that should be taken next to find the root cause, while not causing any data loss to the end user's device, is to gather device side logging. Device side logging can help collect more detailed information about device events, actions, and errors for troubleshooting purposes. Device side logging can be enabled from the Workspace ONE UEM console or from the device itself. Device side logging does not affect the user's data or settings on the device.


Question No. 3

An administrator has mistakenly selected the prevent re-enrollment option when enterprise wiping a device that was intended to be re-enrolled. The administrator needs to remove this block and ensure that users are successful when they re-attempt enrollment

Which console page should be used to meet these goals?

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Correct Answer: A

The console page that should be used to meet these goals is Devices > Lifecycle > Enrollment Status.This page allows the administrator to view and manage the enrollment status of devices, such as blocked, unenrolled, or pending1. The administrator can also remove the block on a device that was enterprise wiped with the prevent re-enrollment option, and allow the user to re-enroll the device.


Question No. 4

Some users report they are unable to enroll their Android and iOS devices using their user account from the organization's Microsoft Active Directory, which is not publicly accessible The administrator needs to gather the log files for troubleshooting these issues with the organization's shared SaaS VMware Workspace ONE UEM tenant and Active Directory.

Which service does the organization's administrator have direct control over to enable verbose logging to troubleshoot this issue?

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Correct Answer: C

The service that the organization administrator has direct control over to enable verbose logging to troubleshoot this issue is ACC (AirWatch Cloud Connector) service. ACC is a service that integrates Workspace ONE UEM with internal enterprise systems, such as Active Directory or Certificate Authority. ACC enables Workspace ONE UEM to use internal resources without exposing them to the Internet. If some users are unable to enroll their devices using their Active Directory accounts, it could indicate that there is a problem with ACC configuration, connectivity, or synchronization. Enabling verbose logging for ACC can help identify and troubleshoot the root cause of the issue.


Question No. 5

In a company's VMware Workspace ONE UEM console, the AirWatch Cloud Connection enterprise services settings are configured as shown below Refer to the exhibit.

The VMware Workspace ONE UEM administrator in this organization found the PowerShell integration test connection failed recently. This organization uses Office 365 as their email infrastructure.

Which statement accurately describes this situation?

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Correct Answer: B

The PowerShell integration test connection failure is related to the PowerShell request originating from the Console Server.The Console Server is the component of Workspace ONE UEM that communicates with the Exchange server via PowerShell to perform email management tasks, such as quarantine, wipe, or block1. If the Console Server cannot connect to the Exchange server, the PowerShell integration test connection will fail. The administrator should check and resolve any issues with the Console Server connectivity.


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