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VMware 5V0-62.22 Exam Dumps

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5V0-62.22 Pack
Vendor: VMware
Exam Code: 5V0-62.22
Exam Name: VMware Workspace ONE 21.X UEM Troubleshooting Specialist
Exam Questions: 60
Last Updated: October 9, 2026
Related Certifications: VMware Certified Specialist, VMware Certified Specialist - Workspace ONE 21.X UEM Troubleshooting
Exam Tags: Specialist
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Free VMware 5V0-62.22 Exam Actual Questions

Question No. 1

Refer to the exhibit.

A company has created a compliance policy with the following rules:

Recently, the Android device was marked as non-compliant. The VMware Workspace ONE UGM administrator found that the Facebook application was installed on the device and that a passcode was not present. However, after the user removed the Facebook app and created a device passcode, the Android device still shows as non-compliant in the VMware Workspace ONE UEM console. Other devices within this organization all show as compliant.

Which two root causes could possibly cause this problem? (Choose two.)

Show Answer Hide Answer
Correct Answer: A, B

The two root causes that could possibly cause this problem are that the device has not checked in with the Workspace ONE UEM tenant, and that the Policy Engine Service is not running.The device check-in is a process that updates the device status and information in the Workspace ONE UEM console3. If the device has not checked in with the Workspace ONE UEM tenant, it will not receive the latest compliance policy or report its compliance status. The Policy Engine Service is a service that evaluates and enforces compliance policies on devices. If the Policy Engine Service is not running, it will not be able to detect or remediate non-compliant devices. The administrator should check and resolve any issues with device check-in and Policy Engine Service.


Question No. 2

An administrator has assigned a purchased application to a new group of EP devices and enabled device-based-licensing. However none of the assigned devices could install the application

Which statement describes the possible cause of this problem?

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Correct Answer: D

The possible cause of this problem is that VPP sToken has expired. VPP (Volume Purchase Program) sToken is a token that allows Workspace ONE UEM to communicate with Apple's VPP service and manage purchased applications for iOS devices. If the VPP sToken expires or becomes invalid, Workspace ONE UEM will not be able to assign or distribute purchased applications to devices. The administrator should check and renew the VPP sToken if needed.


Question No. 3

An organization wants to use VMware Workspace ONE UEM to deploy a new internal application to Android devices. An organization administrator uploads the application installation file into UEM and assigns the application via a smart group Users report the application installation begins on their devices but fails after about ten minutes

What is the most likely cause of this issue?

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Correct Answer: A

The most likely cause of this issue is that the application installation file is corrupted.A corrupted file may cause the application installation to fail or abort on the devices4. The administrator should verify the integrity of the application installation file and upload a new file if needed.


Question No. 4

When an organization administrator attempts to configure a shared SaaS Workspace ONE UEM environment to use their internal Active Directory Certificate Authority, "Test Connection" fails.

For which service should the organization administrator enable verbose logging to resolve this issued?

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Correct Answer: A

The service that the organization administrator should enable verbose logging to resolve this issue is ACC (AirWatch Cloud Connector) service. ACC is a service that integrates Workspace ONE UEM with internal enterprise systems, such as Active Directory or Certificate Authority. ACC enables Workspace ONE UEM to use internal resources without exposing them to the Internet. If ''Test Connection'' fails when configuring a shared SaaS Workspace ONE UEM environment to use an internal Active Directory Certificate Authority, it could indicate that there is a problem with ACC configuration, connectivity, or synchronization.Enabling verbose logging for ACC can help identify and troubleshoot the root cause of the issue4.


Question No. 5

The VMware Workspace ONE UEM administrator in an organization found that the Certificate Authority integration test connection failed recently I his organization uses on-premises Microsoft ADCS CA as their certificate authority, which resides on an internal-only Windows server. The VMware Workspace ONE UEM console resides in the cloud.

Why did this certificate authority integration test connection fail?

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Correct Answer: C

The reason that this certificate authority integration test connection failed is that fetching the root certificate from CA failed. The root certificate from CA is a certificate that validates the identity and trustworthiness of the certificate authority (CA) that issues certificates for devices. Workspace ONE UEM needs to fetch the root certificate from CA to verify and manage certificates for devices. If fetching the root certificate from CA failed, it could indicate that there is a problem with CA configuration, connectivity, or availability. Workspace ONE UEM will not be able to connect to CA or issue certificates for devices, and the certificate authority integration test connection will fail.


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