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Get All Splunk IT Service Intelligence Certified Admin Exam Questions with Validated Answers
| Vendor: | Splunk |
|---|---|
| Exam Code: | SPLK-3002 |
| Exam Name: | Splunk IT Service Intelligence Certified Admin |
| Exam Questions: | 96 |
| Last Updated: | August 23, 2026 |
| Related Certifications: | Splunk IT Service Intelligence Certified Admin |
| Exam Tags: | Advanced Splunk administratorsIT analysts |
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Which of the following is a good use case regarding defining entities for a service?
Define entities before creating services. When you configure a service, you can specify entity matching rules based on entity aliases that automatically add the entities to your service.
A is the correct answer because defining entities for a service allows you to automatically associate entities to services using multiple entity aliases. Entity aliases are alternative names or identifiers for an entity, such as host name, IP address, MAC address, or DNS name. ITSI matches entity aliases to fields in your data sources and assigns entities to services accordingly. This way, you can avoid manually adding entities to each service and ensure that your services reflect the latest changes in your environment. Reference:Define entities for a service in ITSI
Which of the following is a recommended best practice for service and glass table design?
A is the correct answer because it is recommended to plan and implement services first, then build detailed glass tables that reflect the service hierarchy and dependencies. This way, you can ensure that your glass tables provide accurate and meaningful service-level insights. Building glass tables first might lead to unnecessary or irrelevant KPIs that do not align with your service goals. Reference:Splunk IT Service Intelligence Service Design Best Practices
What are valid ITSI Glass Table editor capabilities? (Choose all that apply.)
Create a glass table to visualize and monitor the interrelationships and dependencies across your IT and business services.
The service swapping settings are saved and apply the next time you open the glass table.
You can add metrics like KPIs, ad hoc searches, and service health scores that update in real time against a background that you design. Glass tables show real-time data generated by KPIs and services.
The glass table editor is a tool that allows you to create and edit glass tables in ITSI. Some of the capabilities of the glass table editor are:
Creating glass tables from scratch or from existing templates.
Configuring service swapping on widgets to toggle displaying metrics from different services.
Adding KPI metric lanes to glass tables to show historical trends of KPI values.
The glass table editor does not support correlation search creation, which is a separate feature in ITSI that allows you to create searches that look for relationships between data points and generate notable events. Reference:Overview of the glass table editor in ITSI, [Configure service swapping on glass tables], [Add KPI metric lanes to glass tables], [Overview of correlation searches in ITSI]
Which views would help an analyst identify that a memory usage KPI is going critical? (select all that apply)
To identify that a memory usage KPI is going critical, an analyst can leverage multiple views within Splunk IT Service Intelligence (ITSI), each offering a different perspective or level of detail:
A . Memory KPI in a glass table: A glass table can display the current status of the memory usage KPI, along with other related KPIs and services, providing a high-level overview of system health.
B . Memory panel of the OS Host Details view in the Operating System module: This specific panel within the OS Host Details view offers detailed metrics and trends related to memory usage, allowing for in-depth analysis.
C . Memory swim lane in a Deep Dive: Deep Dives allow analysts to visually track the performance and status of KPIs over time. A swim lane dedicated to memory usage can highlight periods where the KPI goes critical, along with the context of other related KPIs.
D . Service & KPI tiles in the Service Analyzer: The Service Analyzer provides a comprehensive overview of all services and their KPIs. The tiles related to memory usage can quickly alert analysts to critical conditions through color-coded indicators.
Each of these views contributes to a comprehensive monitoring strategy, enabling analysts to detect and respond to critical memory usage conditions from various analytical perspectives.
Which anomaly detection algorithm is included within ITSI?
Among the anomaly detection algorithms included within Splunk IT Service Intelligence (ITSI), 'Entity Cohesion' is a notable option. The Entity Cohesion algorithm is designed to detect anomalies by comparing the behavior of one entity against the collective behavior of a group of similar entities. This approach is particularly useful in scenarios where entities are expected to exhibit similar patterns of behavior under normal conditions. Anomalies are identified when an entity's metrics deviate significantly from the group norm, suggesting a potential issue with that specific entity. This method leverages the concept of cohesion among similar entities to enhance the accuracy and relevance of anomaly detection within ITSI environments.
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