SolarWinds SCP-NPM Exam Dumps

Get All SCP Network Performance Monitor (NPM) Exam Questions with Validated Answers

SCP-NPM Pack
Vendor: SolarWinds
Exam Code: SCP-NPM
Exam Name: SCP Network Performance Monitor (NPM) Exam
Exam Questions: 77
Last Updated: October 7, 2026
Related Certifications: SolarWinds Certified Professional
Exam Tags: Professional IT professionals managing SolarWinds NPM
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Free SolarWinds SCP-NPM Exam Actual Questions

Question No. 1

You want to create a custom poller for a device. When you select the OID you get an ''OID not supported'' error. What does this mean?

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Correct Answer: B

An OID (Object Identifier) is a unique identifier for a specific variable in a MIB (Management Information Base) that can be polled or monitored by SNMP (Simple Network Management Protocol). However, not all OIDs are supported by all devices or SNMP agents, which are software components that collect and report the MIB data. If you select an OID that is not supported by the device or the SNMP agent, you will get an ''OID not supported'' error when you try to create a custom poller for that device in NPM (Network Performance Monitor).This means that the device or the SNMP agent does not have the information for that OID or does not respond to the SNMP request for that OID12.

To resolve this issue, you can try the following steps34:

Verify that the device supports the OID that you want to monitor. You can use the MIB Browser or the MIB Walk tool to browse the MIB tree of the device and find the OID. You can also check the device vendor's documentation or website for the supported OIDs and MIBs.

Verify that the SNMP agent on the device is configured properly and has the latest version. You may need to update the SNMP agent or enable some features or extensions to support the OID. You can also check the SNMP agent's logs or status for any errors or warnings.

Verify that the SNMP credentials and settings are correct and match the device's configuration. You may need to use a different SNMP version, community string, port, or timeout value to communicate with the device. You can also test the SNMP connectivity using the SNMP Test tool or the Test button in the UnDP (Universal Device Poller) application.

Verify that there are no network issues or firewalls that are blocking the SNMP traffic between the NPM server and the device. You may need to allow the SNMP protocol and port on the firewall or router, or use a different network path or interface to reach the device. You can also use the Ping or Traceroute tools to check the network connectivity and latency.


Question No. 2

You configured devices to send SNMP traps to NPM, but do not see the messages in the Orion Web Console. You verified that the firewall ports are open and the devices are correctly configured.

What can you verify to troubleshoot the cause?

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Correct Answer: C

The SNMP trap service is responsible for receiving, decoding, displaying, and storing the SNMP trap messages in the Log Analyzer database. If the service is not running, you will not see the messages in the Orion Web Console. You can verify the status of the service by using the Orion Service Manager or the Windows Services console. You can also restart the service if needed. The other options are not relevant for troubleshooting the cause of missing SNMP trap messages.Reference:

Monitor SNMP traps

Troubleshoot SNMP traps

Orion Service Manager


Question No. 3

Your network has critical devices on the opposite side of a WAN link from you SolarWinds server. You do not want alerts about the devices if the router (name = ''target'') that connects your SolarWinds server to the remote site is down. How do you configure Alert Suppression?

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Correct Answer: D

Alert suppression is a feature that allows you to create conditions that prevent an alert from being triggered or sent if certain criteria are met. This can help you avoid receiving multiple or unnecessary alerts from a single event or a complex situation. For example, if you have a router that connects your SolarWinds server to a remote site with critical devices, you may not want to receive alerts about those devices if the router is down, as the problem is not with the devices but with the router. In this case, you can configure alert suppression to suppress the alerts for the devices if the router is down. To do this, you need to select the option ''Suppress the alert if all of the following apply'' and add the conditions ''Node Name is equal to 'target''' and ''Node Status is equal to 'Down'''. This means that the alert will be suppressed only if both conditions are true, i.e., the router with the name 'target' is down. If the router is up or has a different name, the alert will not be suppressed.Reference:Alert suppression - SolarWinds;Alert Suppression - Forum - Network Performance Monitor (NPM) - THWACK


Question No. 4

Your team member cannot see any reports in the Orion Console. What can cause this issue?

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Correct Answer: B

One possible cause of this issue is that the user account has the No Reports limitation applied to it. This limitation prevents the user from accessing any reports in the Orion Console, regardless of the report group or category. To resolve this issue, you need to edit the user account and change the report limitation to either No Limitation (to allow access to all reports) or a specific report limitation category (to allow access to only the reports with that category). You can also create custom report limitation categories and assign them to the reports and users as needed.Reference:Restrict who can access reports in the SolarWinds Platform,Define what users can access and do in the SolarWinds Platform.


Question No. 5

Network performance over an inter-campus Ethernet link is slow. One side of the connection is experiencing a high number of packet drops. What information in NPM can you review to help discover the cause of the issue?

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Correct Answer: A

Packet loss is a measure of how many packets are lost or discarded during transmission over a network. Packet loss can cause network performance issues such as slow response time, jitter, and degraded voice quality. NPM can monitor packet loss on nodes and interfaces using ICMP ping or SNMP statistics. You can review the packet loss metrics on the Node Details or Interface Details views, or create a custom chart or report to compare packet loss across multiple nodes or interfaces. By reviewing the packet loss on the nodes on either side of the connection, you can identify which node or interface is experiencing the problem and troubleshoot the root cause.You can also use the Performance Analysis dashboard (PerfStack) to correlate packet loss with other metrics such as response time, CPU load, memory usage, buffer misses, and interface errors123.Reference:

Monitor packet loss in NPM - SolarWinds

Troubleshoot intermittent network slowdowns with NPM - SolarWinds

SCP Study Aid - SolarWinds(page 9)


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