ServiceNow CTA Exam Dumps

A core principle for data import in ServiceNow is to use authoritative sources. This means:

Trusted Data: Import data from sources that are known to be accurate, reliable, and up-to-date.

Data Integrity: Using authoritative sources ensures the integrity and quality of the data being imported into ServiceNow.

Reduced Errors: Relying on trusted sources minimizes the risk of importing incorrect or inconsistent data.

Why not the other options?

A . Import data first and validate later: This can lead to data quality issues and require significant cleanup efforts.

C . Use ServiceNow as a data proxy: ServiceNow is not designed to be a primary data store for external systems.

D . Schedule imports monthly: The frequency of imports depends on the specific data and its volatility.

The primary purpose of a go-live plan is to facilitate a seamless and smooth transition process when deploying new software or changes to a production environment. It acts as a roadmap for the go-live event, outlining the steps involved, roles and responsibilities, and timelines.

A go-live plan typically includes:

Pre-Go-Live Activities: Data migration, system checks, communication to users.

Go-Live Activities: Deployment steps, rollback procedures, monitoring.

Post-Go-Live Activities: Support procedures, user training, issue resolution.

Why not the other options?

B . To record root causes for problems arising out of the transition: While problem resolution is important, it's not the primary purpose of the go-live plan.

C . To establish a backup system for data recovery: Backups are essential, but they are a separate consideration from the go-live plan.

D . To conduct a comprehensive review of all project documents: This review should happen earlier in the project lifecycle.

A ServiceNow capability map evolves as an implementation progresses. It typically indicates:

A . Deployed products: The map shows which ServiceNow products or modules have been deployed and are actively used within the organization.

B . Maturity of deployment: It may visually represent the maturity level of each deployed product, indicating how fully it is being utilized and integrated.

C . Integration points with external systems: The map highlights how ServiceNow integrates with other systems and applications within the organization's IT landscape.

Why not the other options?

D . Licensed unused products: While this information might be useful, it's not typically shown on a capability map, which focuses on active deployments.

The KPI that directly relates to the issue of missing required and recommended fields is Completeness.

Completeness: This KPI measures the extent to which CI records have all the necessary information filled in. Missing required or recommended fields indicate a lack of completeness in the CMDB data.

Why not the other options?

Compliance: Compliance focuses on whether CIs meet defined standards and policies, not necessarily on the completeness of their data.

Correctness: Correctness relates to the accuracy of the data in the CMDB, not whether all required fields are populated.

Relationships: Relationships measure the connections between CIs, not the completeness of individual CI records.

Client-side Encryption is the best solution to encrypt customer credit card numbers before they are stored in the cloud and provide easy key management. Here's why:

Encryption Before Storage: Data is encrypted on the client-side (e.g., user's browser or device) before being sent to the cloud, ensuring that even if the cloud storage is compromised, the sensitive data remains protected.

Key Management: The encryption keys are managed by the client or a trusted key management system, providing greater control and flexibility.

Reduced Risk: Client-side encryption minimizes the risk of sensitive data being exposed in the cloud environment.

Why not the other options?

A . Edge Encryption: This is a broader term that can refer to various encryption techniques applied at the edge of the network.

B . Server-side Encryption: Data is encrypted on the server-side, which means the cloud provider has access to the encryption keys.

D . Database Encryption: This encrypts the entire database, but it doesn't provide the same level of control and key management as client-side encryption.