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| Vendor: | Scrum |
|---|---|
| Exam Code: | PSPO-II |
| Exam Name: | Professional Scrum Product Owner II |
| Exam Questions: | 92 |
| Last Updated: | August 23, 2026 |
| Related Certifications: | Professional Scrum Product Owner |
| Exam Tags: | Advanced Product OwnersAgile Product Managers |
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You are a Product Owner for a product that publishes customer usage rates by feature.
An influential stakeholder does not believe the data showing the usage rates, and insists that a
particular feature is essential, despite data showing low usage rates. The stakeholder believes
that measuring feature usage is a waste of time.
As Product Owner you have confirmed that the data is accurate and believe that the data is
valuable to help you and your team. What should you do?
(choose the best answer)
As a Product Owner, you are accountable for maximizing the value of the product and the work of the Scrum Team. To do this, you need to have a clear understanding of the product vision, the product value, and the product backlog management. Measuring feature usage is one way to gather empirical evidence of the value delivered by the product and the feedback from the customers and users. This data can help you validate or invalidate your assumptions, prioritize the product backlog items, and inspect and adapt the product strategy. Therefore, measuring feature usage is not a waste of time, but a valuable practice for agile product management.
Moreover, as a Product Owner, you are also responsible for engaging with the stakeholders and customers, and providing them with transparency and openness. This means that you should share the data and the insights you gain from it with them, and invite them to collaborate with you and the Scrum Team. This can help you build trust and alignment, and foster a culture of experimentation and learning. Therefore, you should not hide the data or stop measuring it, but rather use it as a basis for constructive dialogue and decision making.
:
Professional Scrum Product Owner II Certification
Managing Products with Agility
Evidence-Based Management
My job as a Product Owner should focus on the following:
(choose the best two answers)
The Product Owner is accountable for maximizing the value of the product resulting from the work of the Scrum Team. A major part of that accountability is working with stakeholders and making sure the Scrum Team is focused on the most valuable work.
Why A is correct:
A Product Owner must actively engage with stakeholders and ensure transparency around the product. While the Scrum Guide does not prescribe a specific reporting style, it clearly places the Product Owner in the role of managing value, aligning stakeholder needs, and making sure the Product Backlog reflects what is most important. Communicating product direction, priorities, and progress to customers and stakeholders is a key part of that responsibility.
Why D is correct:
This is one of the strongest descriptions of Product Owner work. The Product Owner collaborates with customers and stakeholders to understand needs, determine value, and order the Product Backlog accordingly. The Product Owner is accountable for effective Product Backlog management, which includes developing and explicitly communicating Product Backlog items and ordering them to best achieve goals.
Why B is not the best answer:
The Scrum Guide does not require User Stories. Scrum only requires that Product Backlog items be clear enough and ordered appropriately. User Stories are a common technique, but they are not mandated by Scrum. Therefore, ''writing clear, transparent User Stories'' is not an official Product Owner duty as defined by Scrum.
Why C is incorrect:
The Product Owner should be available to support clarity and decision-making, but Scrum does not say the Product Owner should be with Developers all the time. Scrum promotes self-managing teams, and the Product Owner is one member of the Scrum Team, not a constant on-demand requirement clarifier sitting with Developers at all times.
2020 Scrum Guide -- Product Owner accountabilities: https://scrumguides.org/scrum-guide.html#product-owner
2020 Scrum Guide -- Product Backlog management: https://scrumguides.org/scrum-guide.html#product-backlog
===========
You work as a Product Owner for a small company and your Scrum Team employee retention
rate has been falling. Data from exit interviews suggests that the Developers are:
. Frustrated by interruptions and low-value meetings.
. Feel that their work is not "meaningful."
You need to address this quickly, since the cost to train new Developers is very high in a small
organization like yours.
To increase the likelihood of improving the retention rate, what additional measurements should
you consider when determining improvements?
(choose the best answer)
To address the issues of interruptions, low-value meetings, and a lack of meaningful work, it is beneficial to consider a holistic approach that includes all the options provided. The Innovation Rate (A) can help understand the balance between new and routine work, the On-Product Index (B) can indicate how much work directly contributes to the product, and Employee Net Promoter Scores can provide insights into employee satisfaction and loyalty.Together, these measurements can offer a comprehensive view of areas for improvement
Which of the following might the Scrum Team discuss during a Sprint Retrospective?
(choose the best answer)
According to the Scrum Guide, the purpose of the Sprint Retrospective is to plan ways to increase quality and effectiveness.The Scrum Team inspects how the last Sprint went with regards to individuals, interactions, processes, tools, and their Definition of Done1. Therefore, all of the options A, B, C, and D are possible topics that the Scrum Team might discuss during a Sprint Retrospective, as they relate to the aspects that the team can improve or adapt.For example, the team might discuss how to communicate better, how to plan the Sprint more effectively, how to acquire new skills or knowledge, or how to update their Definition of Done23.The Sprint Retrospective is a formal opportunity for the team to focus on inspection and adaptation, and to identify the most helpful changes to implement in the next Sprint1.
Managing a Product Backlog involves which of the following activities?
(choose all that apply)
Product Backlog involves the following activities12:
Reducing or eliminating dependencies between Product Backlog items.This helps to increase the flexibility and adaptability of the Product Backlog, and enables the Developers to select the most valuable and feasible items to work on in each Sprint3.
Reviewing the Product Backlog with stakeholders.This helps to ensure that the Product Backlog reflects the needs and expectations of the customers and users, and that the Product Owner receives feedback and input from various perspectives4.
Breaking large Product Backlog items into multiple smaller Product Backlog items.This helps to create a more granular and transparent Product Backlog, and allows the Product Owner to prioritize and refine the items more effectively5.
Ordering the Product Backlog. This helps to communicate the relative importance and urgency of the Product Backlog items, and guides the Developers to select the most valuable items for the next Sprint.
Forecasting the effort of Product Backlog items is not an activity that is explicitly required for managing a Product Backlog. The Product Owner is mainly responsible for maximizing the value of the product, not the effort or cost of development.The effort of Product Backlog items may be estimated by the Developers, but this is not a mandatory practice and it does not affect the ordering of the Product Backlog.Reference:1: Product Backlog Management,2: Managing Products with Agility,3: Reducing Dependencies,4: Reviewing the Product Backlog,5: Breaking Down Product Backlog Items, : Ordering the Product Backlog, : The Product Owner, : Estimating Product Backlog Items
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