Salesforce Public-Sector-Solutions Exam Dumps

Get All Public Sector Solutions Accredited Professional Exam Questions with Validated Answers

Public-Sector-Solutions Pack
Vendor: Salesforce
Exam Code: Public-Sector-Solutions
Exam Name: Public Sector Solutions Accredited Professional
Exam Questions: 100
Last Updated: November 20, 2025
Related Certifications: Accredited Professional
Exam Tags: Marketing Cloud, Customer relationship management (CRM), Cloud computing Professional Salesforce Public Sector Technical Consultant
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Free Salesforce Public-Sector-Solutions Exam Actual Questions

Question No. 1

A government agency recently implemented Inspections Management, but the internal users want an easier way to generate Visits. Currently, the users must navigate to the Related List tab on an Application, scroll to the Visits* related list and click 'New.' The users also have lo manually fill all of the fields when creating the Visit record. What is the recommended approach for creating a better user experience when creating a Visit?

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Correct Answer: B

Creating a Screen Flow or creating a new Action are two possible approaches for creating a better user experience when creating a Visit. A Screen Flow is a type of flow that can create an interactive user interface to display information or collect data from users. A Screen Flow can have the required fields to create a Visit record and it can be launched by a button on the page layout. An Action is a type of button that can perform tasks such as creating or updating records. An Action can have Predefined Field Values that can automatically populate fields when creating a Visit record. Reference: https://help.salesforce.com/s/articleView?id=psc_admin_setup_visits.htm&type=5&language=en_US


Question No. 2

When configuring an inspection, the administrator wants a violation record to be

automatically generated when an inspector indicates that a standard requirement

failed or an issue was identified.

What is the recommended approach for configuring the inspection to achieve this requirement?

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Correct Answer: C

In Salesforce Public Sector Solutions, automating the creation of violation records when certain conditions are met during an inspection can be efficiently achieved using Salesforce Flow. Building an auto-launched Flow allows for detailed customization and control over the logic and actions performed based on the inspection results. Here's how to set it up:

Create the Flow:

Navigate to Setup > Process Automation > Flows.

Create a new Auto-launched Flow.

Define the Trigger:

Use a Record-Triggered Flow if you want the flow to be triggered automatically when an inspection record is created or updated.

Get Assessment Questions:

Use a Get Records element to retrieve all assessment questions related to the inspection.

Decision Element:

Add a Decision element to check each question's result. If the result is marked as 'Issue' or 'Fail', proceed to create a violation record.

Create Records:

Use the Create Records element to generate a violation record for each failed or problematic assessment indicator.

Activate the Flow:

Save and activate the Flow.

This method ensures that the logic is flexible and can be modified without changing the underlying data model. It leverages Salesforce's powerful Flow Builder to create sophisticated automation rules.


Salesforce Help: Create an Auto-launched Flow

Salesforce Public Sector Solutions Documentation

Question No. 3

A government agency is currently using Business Rules Engine (BRE). Part of the current Prioritization matrix includes household income and household size. To correctly calculate the Households Area Median Income

(AMI) pool, the Expression Set needs to calculate the AMI and then evaluate the percentage against a predefined Federal Income Limit table to determine the prioritization pool.

To accomplish this, the BRE designer should include how many decision matrices?

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Correct Answer: C

In the context of a government agency using the Business Rules Engine (BRE) to calculate and determine Households Area Median Income (AMI) prioritization using a matrix, the BRE designer should use two decision matrices (Option C). One matrix is necessary to calculate the AMI and to evaluate it against the federal income limits, which involves determining the percentage of AMI relative to these limits. The second matrix is then used to categorize these percentages into different prioritization pools. This allows for a clear separation of logic in handling the data: one matrix for the determination of AMI percentages and another for the allocation into prioritization pools based on these percentages.

Option A and D, which suggest using only one matrix, would not provide the necessary separation of calculations and evaluations for clarity and maintenance. Option B suggests using three matrices, which overcomplicates the process without clear necessity for three separate matrices when two are sufficient for the tasks at hand.


Question No. 4

Department of Disaster Assistance has started implementing a "Grants Management' project using public sector solutions tools. As part of the business process, the department staff has to send an agreement to the Grant Seeker on the funding amount and related conditions. The turnaround time from both parties in exchanging the documents with signatures takes longer than expected.

What is the best way to solve the problem using the available toolset with minimum/less coding?

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Correct Answer: C

To address the issue of lengthy turnaround times in document exchanges and signings in a grants management scenario with minimal coding, setting up the DocuSign integration for electronic signatures and using OmniScript to handle the signature process (Option C) is the best solution. The specific action within OmniScript to be used would be GenericDocuSign/ObtainEsignature. This action allows for sending documents that require signatures directly within the Salesforce environment using DocuSign, thereby significantly reducing the time and effort involved in manual processes.

Options A and B involve configuring the DocuSign managed package but suggest using standard DocuSign actions or Apex actions, which can be less integrated into user flows and might require more coding. Option D mentions using a 'sendEsignature' action, which is less accurate compared to the 'ObtainEsignature' action for this context, as it is crucial to capture signatures rather than just send them out.

These answers and explanations are aligned with best practices in leveraging Salesforce Public Sector Solutions and its integrations to enhance functionality and user experience.


Question No. 5

A public sector agency Is looking to digitize Its operations for Emergency Response. As the technical consultant on the project, the expectations are to roll out a public facing portal that allows citizens to submit a simple emergency request with some basic information.

Which two are the correct approaches a consultant should take to meet these objectives?

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