Salesforce Plat-101 Exam Dumps

Get All Salesforce Certified Platform Foundations Exam Questions with Validated Answers

Plat-101 Pack
Vendor: Salesforce
Exam Code: Plat-101
Exam Name: Salesforce Certified Platform Foundations
Exam Questions: 123
Last Updated: October 9, 2026
Related Certifications: Salesforce Associate
Exam Tags: Marketing certifications Foundational level Salesforce Junior Developers and beginner professionals
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Free Salesforce Plat-101 Exam Actual Questions

Question No. 1

A Salesforce associate is working from a custom Contact list view and noticed key information is missing.

What should they do to add the missing information?

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Correct Answer: B

The thing that they should do to add the missing information to the custom Contact list view is to select Fields to Display. Fields to Display is an option that allows the user to customize which columns appear in the list view, based on the fields that are associated with the object. The user can access the Fields to Display option by clicking on the List View Controls menu and then clicking on Select Fields to Display. There, they can add, remove, and reorder the fields that they want to see in the list view. Editing sharing settings or editing list filters are not the correct actions to add the missing information to the list view, because they affect the visibility and the criteria of the records, not the columns.


Question No. 2

A salesforce associate at Get cloudy Consulting is configuring object access. The requirements are:

Sales Manager must have the same access to Opportunities.

Marketing managers must have the same access to Campaigns.

What is the recommend approach to configuring their access?

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Correct Answer: C

Profiles and permission sets are used to configure object access for users. Profiles define the baseline access for users based on their license type and job function. Permission sets grant additional access to users based on their functional or departmental needs. Sharing sets and manual sharing are used to configure record access for users. Validation and assignment rules are used to enforce data quality and automate business processes.


Question No. 3

Get Cloudy Consulting currently stores information about is customers and partners in the Account object. There are a few details specific to partners that are not applicable to customers.

What is the recommended way to display only the information application to each group?

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Correct Answer: B

Creating record types on Account called Partner and Customer is the recommended way to display only the information applicable to each group. Record types allow different page layouts, picklist values, and business processes to be assigned to different users based on their profile. For example, the Partner record type could have a page layout that includes fields specific to partners, such as Partner Type, Partner Level, and Partner Status. The Customer record type could have a different page layout that excludes those fields. Using Account for customers and creating a custom object for partners would not be advisable, because it would create data silos and make reporting and sharing more difficult. Creating custom objects called Partner and Customer would not make sense, because they are both types of accounts and should use the standard Account object.


Question No. 4

Get Cloudy Consulting plans to implement Agentforce to enhance their sales team's efficiency.

Which activity does Agentforce support?

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Correct Answer: B

Agentforce, part of Salesforce's Sales Cloud, utilizes Einstein AI and predictive analytics to enhance the efficiency of sales teams. Key capabilities of Agentforce include:

Lead Scoring: Using AI to assign scores based on the likelihood of conversion, allowing sales teams to prioritize activities.

Opportunity Insights: Providing actionable recommendations based on historical and predictive data.

Next Best Action: Offering suggestions to engage leads effectively.

A . Scheduling meetings with leads: This functionality may involve Salesforce Calendar or integrated scheduling tools, not directly Agentforce.

C . Automating emails to leads at pre-defined times: This is a feature of Salesforce Pardot or Marketing Cloud, not Agentforce.

Reference from Salesforce Documentation:

Salesforce Sales Cloud Overview

Einstein Lead Scoring

Salesforce Associate Exam Guide


Question No. 5

A Salesforce associate wants to filter a Lead report by a secondary industry field.

Who would the associate typically work with to get a new field added in their Salesforce org?

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Correct Answer: B

The person that the associate would typically work with to get a new field added in their Salesforce org is a Salesforce Administrator. A Salesforce Administrator is someone who configures and manages the Salesforce platform for their organization.They can create and customize objects, fields, layouts, reports, dashboards, and other features to meet the specific needs of their users


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