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Salesforce Order-Management-Administrator Exam Dumps

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Order-Management-Administrator Pack
Vendor: Salesforce
Exam Code: Order-Management-Administrator
Exam Name: Order Management Administrator Accredited Professional
Exam Questions: 85
Last Updated: October 8, 2025
Related Certifications: Accredited Professional
Exam Tags: Marketing Cloud, Customer relationship management (CRM), Cloud computing Professional Salesforce Order Management Administrator Consultant
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Free Salesforce Order-Management-Administrator Exam Actual Questions

Question No. 1

A company has multiple fulfillment centers that they want to utilize when orders are fulfilled. The administrator is tasked with minimizing the distance from fulfillment center to delivery location. How can this be accomplished?

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Correct Answer: B

The best way for the administrator to accomplish this task is to add the ''Order Routing Rank By Closest Distance'' action to the fulfillment flow. This action is a flow core action that ranks the fulfillment locations by their distance from the delivery location, and returns a list of ranked locations. The administrator can use this action to find the optimal fulfillment location for each order based on proximity. Verified Reference: https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_om_actions_order_routing_rank_by_closest_distance.htm&type=5


Question No. 2

For what use case would an administrator enable Person Accounts during Order Management setup?

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Correct Answer: B

An administrator would enable Person Accounts during Order Management setup for the use case of connecting Order Management to B2C Commerce. B2C Commerce is a cloud-based platform that enables businesses to create and manage online storefronts for consumers. B2C Commerce uses Person Accounts to represent individual shoppers who place orders on the storefronts. Person Accounts are a type of account that combines account and contact information into a single record. To connect Order Management to B2C Commerce, an administrator needs to enable Person Accounts in Order Management and install the B2C Commerce Integration package from AppExchange. Reference:B2C Commerce Integration, [Person Accounts]


Question No. 3

Where should a service agent go first to view process exceptions related to a specific Order?

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Correct Answer: A

The best place for a service agent to go first to view process exceptions related to a specific Order is the Order Record - Process Exception Details Tab. This tab shows a list of process exceptions that occurred during the order lifecycle, such as errors in payment authorization, inventory allocation, fulfillment location assignment, etc. The service agent can use this tab to identify and resolve the issues that affect the order processing. Verified Reference: https://help.salesforce.com/s/articleView?id=sf.om_process_exception_details.htm&type=5


Question No. 4

What are two reasons for using Flows instead of Apex code?

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Correct Answer: A, D

Two reasons for using Flows instead of Apex code are:

Flows can be modified and created without a developer. Flows are declarative tools that allow administrators to build complex business logic using clicks instead of code. Flows do not require any programming skills or knowledge, and they can be easily modified and maintained by administrators.

Flows provide a visual debug process. Flows have a built-in debugger that allows administrators to test and troubleshoot their flows in a graphical interface. The debugger shows the flow execution path, the values of variables and sObject fields, and any errors or warnings that occur in the flow.

Verified Reference: https://help.salesforce.com/s/articleView?id=sf.flow_builder.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.flow_builder_debug.htm&type=5


Question No. 5

What does the number of Fulfillment Orders created depend upon?

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Correct Answer: C

The number of Fulfillment Orders created depends on three factors: Fulfillment Location, Delivery Method and Recipient Address. These factors determine how the Order Items are grouped and allocated to Fulfillment Orders based on routing rules and inventory availability. For example, if an order has two items that can be fulfilled from different locations, or have different delivery methods or recipient addresses, then two Fulfillment Orders are created for that order. Verified Reference: https://help.salesforce.com/s/articleView?id=sf.om_order_fulfillment.htm&type=5


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