When accessing a person account record within Health Cloud, the user must have access to the entire account.
What should a consultant do in this scenario, according to Health Cloud implementation best practice?
Correct Answer:
B
Step-by-Step
Salesforce Health Cloud Best Practice for Person Accounts Access:
Person Accounts in Salesforce are a combination of an Account and a Contact.
To ensure that access to the person account (patient record) gives access to all data on the record, Salesforce recommends setting the Contact sharing setting to 'Controlled by Parent'.
This means the sharing and visibility of the Contact (patient details) will follow the sharing settings of the parent Account (the Person Account).
Salesforce Documentation Reference:
''For Person Account sharing and access, set the Contact object sharing setting to Controlled by Parent. This ensures that users with access to the Account (Person Account) also have access to the associated Contact data.''
--- Reference: Health Cloud Implementation Guide, Sharing and Access
Why Not the Other Options?
A . Set Modify All on the Account object at the Profile level: Too broad; not recommended due to least privilege principle.
C . Set Private for the Contact object: Would prevent access to the Contact, even if user has access to the Account.
D . Set the organization-wide default to Public Read Write for the Account object: Not best practice for healthcare, as it risks overexposing sensitive data.
Health Cloud Implementation Guide -- Sharing and Access
