Salesforce Health-Cloud-Accredited-Professional Exam Dumps

The use case describes:

A UI component to display customer data FlexCards

A link to start a process (build a new order) OmniScript

Retrieving and displaying available products DataRaptors (and often Integration Procedures if orchestration is needed).

Let's map it step by step:

D . FlexCards Used to display contextual customer data on the UI and provide clickable actions (like 'Create New Order').

E . OmniScript Guides the user through the order creation process, step by step (product selection, details, confirmation).

A . DataRaptors Extract and load Salesforce data (e.g., retrieving available products, saving the order).

These three are the core capabilities needed.

Why not the others?

B . Integration Procedures -- Helpful if the solution requires multiple data sources or orchestration, but the question doesn't explicitly state external integration or complex orchestration. If data is all within Salesforce, DataRaptors are enough.

C . Document Generation -- Used to create documents (PDFs, Word, etc.), which isn't part of this order creation flow.

Salesforce Health Cloud / OmniStudio Reference:

Salesforce OmniStudio Developer Guide

''FlexCards present contextual information and actions in a UI component.''

''Use OmniScripts to guide users through business processes such as creating orders.''

''DataRaptors retrieve, transform, and save Salesforce data for use in OmniScripts and FlexCards.''

* Dependent Intervention Tasks:

Exact Extract:

''Action Plan Templates allow you to define and manage dependent intervention tasks for integrated care management workflows, enabling conditional task sequencing.''

* Other Options:

Industry Template Library: Repository of templates, not task logic.

Intervention Templates and Care Plan Task Templates: Do not provide logic for dependent/conditional tasks within a care plan.

Step-by-Step

Business Process Capabilities:

Intelligent Document Automation: Upload and process patient insurance cards.

Intelligent Document Reader: OCR and extract information to automatically create Member Plan records.

Benefits Verification: Check and verify patient insurance benefits.

Intelligent Appointment Management: Schedule on behalf of the patient with providers.

Salesforce Documentation Reference:

''Use Intelligent Document Automation and Intelligent Document Reader to upload and extract insurance card details, with automated Member Plan creation. Use Benefits Verification and Intelligent Appointment Management to enable scheduling and eligibility checks.''

--- Health Cloud: Intelligent Document Automation

--- Health Cloud: Benefits Verification

--- Health Cloud: Intelligent Appointment Management

Why not the other options?

Only D includes all needed automation for insurance card processing, Member Plan record creation, benefits verification, and scheduling.

Intelligent Document Automation

Intelligent Document Reader

Benefits Verification

Intelligent Appointment Management

To improve appointment scheduling and provide patient self-service, these three Health Cloud features should be configured:

Experience Cloud for Health Cloud:

Allows creation of patient-facing portals for self-service appointment booking and information access.

Extract:

''Experience Cloud enables self-service portals for patients, supporting appointment scheduling and other interactions.''

(Source: Administer Health Cloud -- Experience Cloud)

Intelligent Appointment Management:

Offers advanced scheduling features and automation to reduce wait times and manual booking.

Extract:

''Intelligent Appointment Management in Health Cloud supports both self-service and agent-assisted scheduling workflows.''

(Source: Administer Health Cloud -- Intelligent Appointment Management)

Provider Search:

Lets patients find the right clinic or provider based on specialty, availability, and other criteria.

Extract:

''Provider Search empowers patients to search for providers and book appointments online through self-service portals.''

(Source: Administer Health Cloud -- Provider Search)

Why not A or D?

Intelligent Form Reader is used for document capture, not for scheduling or self-service.

Assessments and Recommendations are used for care management, not scheduling.

* Preconfigured Prior Authorization Objects:

Exact Extract:

''The Health Cloud Care Request Extensions package provides out-of-the-box record types, page layouts, and flows for prior authorizations and other payer workflows.''

* Other Options:

Claims unmanaged package is not for prior authorizations.

Building custom layouts is not necessary when a packaged solution exists.

AppExchange prior authorization packages are not officially supported for core Health Cloud prior auth workflows.