Salesforce FSL-201 Exam Dumps

Get All Implement Salesforce Field Service Exam Questions with Validated Answers

FSL-201 Pack
Vendor: Salesforce
Exam Code: FSL-201
Exam Name: Implement Salesforce Field Service
Exam Questions: 163
Last Updated: October 5, 2025
Related Certifications: Salesforce Consultant, Field Service Consultant
Exam Tags: Advanced Salesforce Field Service ConsultantSaleforce Administrator
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Free Salesforce FSL-201 Exam Actual Questions

Question No. 1

One of Universal Containers's customers allows maintenance only between 12 PM -1:00 PM.

On which object should a Consultant set Operating Hours to meet this requirement?

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Question No. 2

To prepare for an upgrade, a mobile technician creates a product request for three circuit boards to be sent from the main warehouse to the customer site. The completed job needs two of the boards. Which two Field Service tools should the technician use to return the unused circuit board to the warehouse? Choose TWO answers

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Correct Answer: B, D

The technician would use a Return Order to create a return for the unused circuit board. The Return Order would specify the quantity of the product being returned, the reason for the return, and the shipping address. The technician would then use a Product Receipt to record the receipt of the returned product. The Product Receipt would specify the quantity of the product received, the condition of the product, and the location of the product.

The other two options are incorrect because they are not used to return products. A Work Order is used to track the work that needs to be done on a product or service. A Product Transfer is used to move products from one location to another.


Question No. 3

A Universal Containers customer is having issues with three containers at the customer's site. Each container is tracked as an Asset on the customer's Account.

Which two methods should the Consultant recommend to ensure the service associated with each container can be handled independently?

Choose 2 answers

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Question No. 5

The Org-Wide Default sharing for a Service Appointment is set to Private.

If the Service Appointment is cancelled, which users will have visibility to the record?

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