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Salesforce Field-Service-Consultant Exam Dumps

Get All Salesforce Certified Field Service Consultant Exam Questions with Validated Answers

Field-Service-Consultant Pack
Vendor: Salesforce
Exam Code: Field-Service-Consultant
Exam Name: Salesforce Certified Field Service Consultant
Exam Questions: 163
Last Updated: November 20, 2025
Related Certifications: Salesforce Consultant, Field Service Consultant
Exam Tags: Advanced Field Service ConsultantsSolution Architects
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Free Salesforce Field-Service-Consultant Exam Actual Questions

Question No. 1

Universal Containers wants to ensure Technicians have the correct equipment before arriving at a Job site.

Which two considerations should the Consultant take into account when configuring Salesforce Field Service?

Choose 2 answers

Show Answer Hide Answer
Correct Answer: B, D

Question No. 2

Northern Trail Outfitters (NTO) wants to use crews to service its customers. NTO's consultant recommends using the Crew Management tool to create and maintain the crews, and indicates that access to the tool is given via a permission set.

Which two permission sets should give a user access to the Crew Management tool?

Choose ? answers

Show Answer Hide Answer
Correct Answer: B

These two permission sets give access to the Crew Management tool, which allows creating and managing crews and crew members. Reference: https://help.salesforce.com/s/articleView?id=sf.fs_crews_overview.htm&type=5


Question No. 3

Northern Trail Outfitters wants to report on its Assets and reflect their attributes including hierarchical relationships.

How should the Consultant meet this requirement?

Show Answer Hide Answer
Correct Answer: B

This option allows reporting on assets and their attributes, including hierarchical relationships, by using the standard asset reports and fields. Reference: https://help.salesforce.com/s/articleView?id=sf.fs_asset_hierarchy.htm&type=5


Question No. 4

Technicians often need to generate a report in the customer's language.

Which configuration should the Consultant recommend to meet the requirement?

Show Answer Hide Answer
Correct Answer: B

This option allows generating a report in the customer's language by selecting the language from a picklist field on the work order record. Reference: https://help.salesforce.com/s/articleView?id=sf.fs_service_reports_language.htm&type=5


Question No. 5

An employee at universal container performs the role of a dispatcher and a

technician

How should a consultant configure the field service lightning to support this

behavior?

Show Answer Hide Answer
Correct Answer: A

Service Resources are records that represent the people or equipment that perform field service tasks[53]. Permission Set Licenses are licenses that grant users access to specific features such as Field Service Dispatcher Console or Field Service Mobile App[54]. Creating one service resource and assigning the relevant permission set license would allow an employee at Universal Containers to perform both dispatcher and technician roles using one record and one license. Creating two skills records and assigning them to service resources record would not affect their roles or access to features. Skills are records that define specific abilities or qualifications that service resources have[55]. Creating two service resources and assigning them to the employee would create duplicate records and require two licenses for one employee. Creating one service resource and assigning the technician and dispatcher role would not work because roles are not fields on the service resource object. Reference: https://help.salesforce.com/s/articleView?id=sf.fs_service_resources_overview.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.fs_permission_set_licenses_overview.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.fs_skills_overview.htm&type=5


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