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Salesforce Field-Service-Consultant Exam Dumps

Get All Salesforce Certified Field Service Consultant (old) Exam Questions with Validated Answers

Field-Service-Consultant Pack
Vendor: Salesforce
Exam Code: Field-Service-Consultant
Exam Name: Salesforce Certified Field Service Consultant (old)
Exam Questions: 163
Last Updated: October 6, 2026
Related Certifications: Salesforce Consultant, Field Service Consultant
Exam Tags: Advanced Field Service ConsultantsSolution Architects
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Free Salesforce Field-Service-Consultant Exam Actual Questions

Question No. 1

Technicians often need to generate a report in the customer's language.

Which configuration should the Consultant recommend to meet the requirement?

Show Answer Hide Answer
Correct Answer: B

This option allows generating a report in the customer's language by selecting the language from a picklist field on the work order record. Reference: https://help.salesforce.com/s/articleView?id=sf.fs_service_reports_language.htm&type=5


Question No. 2

Which configuration can Universal Containers use to brand the Salesforce Field Service mobile app?

Show Answer Hide Answer
Correct Answer: C

This configuration can be used to brand the Salesforce Field Service mobile app by uploading a custom logo image that appears on the app's login screen and navigation bar. Reference: https://help.salesforce.com/s/articleView?id=sf.fs_mobile_branding.htm&type=5


Question No. 3

Universal Containers Technicians frequently need to request more parts from another inventory location when

stock runs low.

How can Universal Container Technicians achieve this for each product requested?

Show Answer Hide Answer
Correct Answer: C

This option allows creating a record to request products from another inventory location and adding product request line items for each product requested. Reference: https://help.salesforce.com/s/articleView?id=sf.fs_product_requests_overview.htm&type=5


Question No. 4

Universal Containers wants to increase customer satisfaction by committing preferred resources to accounts and providing prompt service.

Which two default Scheduling Policies meet this requirement?

Choose 2 answers

Show Answer Hide Answer
Correct Answer: B, C

Soft Boundaries and Customer First are two default scheduling policies that meet the requirement of committing preferred resources to accounts and providing prompt service. Soft Boundaries prioritize resources that are assigned to the same account or service territory as the service appointment. Customer First prioritize resources that have the highest customer satisfaction rating.


Question No. 5

Which two reports should a Consultant build to track the number of parts used by a Technician during a given time period? Choose 2 answers

Show Answer Hide Answer
Correct Answer: B, D

Products consumed on work order line items and products consumed on work orders are two reports that can track the number of parts used by a technician during a given time period. Products consumed on work order line items are used to track individual products or services that are part of a work order line item. Products consumed on work orders are used to track products or services that are consumed as part of a work order.


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