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Salesforce Certified-Strategy-Designer Exam Dumps

Get All Salesforce Certified Platform Strategy Designer Exam Questions with Validated Answers

Certified-Strategy-Designer Pack
Vendor: Salesforce
Exam Code: Certified-Strategy-Designer
Exam Name: Salesforce Certified Platform Strategy Designer
Exam Questions: 153
Last Updated: June 9, 2026
Related Certifications: Strategy Designer
Exam Tags: Advanced Level Salesforce Strategy DesignersSalesforce strategy administrators
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Free Salesforce Certified-Strategy-Designer Exam Actual Questions

Question No. 1

A strategy designer is kicking off a project to reimagine the high-end private banking experience for a financial services company.

What should they do to learn about the unique expectations of the company's customers?

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Correct Answer: C

Interviewing 8-10 customers about how banking fits into their lives and their ideal relationship with their bank is the best way to learn about the unique expectations of the company's customers. This method provides qualitative and contextual insights into the customers' needs, goals, pain points, and emotions. Reference: https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-prep/conduct-customer-interviews


Question No. 2

The team at Cloud Kicks is spending too much time curating dashboards of the company's

sales pipeline for multiple different levels of leadership, who are interested in different views of the

same data.

What should the strategy designer recommend to help the team efficiently share the right data?

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Correct Answer: C

The best recommendation to help the team efficiently share the right data is to create dashboards in Tableau, as this allows them to visualize and analyze data from different sources, customize and filter views, and share insights with different audiences. Developing reports in Sales Cloud or providing Kanban view in Revenue Cloud may not offer the same level of flexibility and functionality as Tableau.


Question No. 3

A project team led by a strategy designer has just facilitated 3 weeks of user research.

What should thev do to identify kev insights?

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Correct Answer: C

The project team should spend time affinity mapping, spotting patterns, and surfacing surprises, to identify key insights after conducting user research. This method involves grouping data points into themes or categories, finding connections or trends among them, and highlighting unexpected or surprising findings. Reference: https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-prep/identify-key-insights


Question No. 4

The design team is working on a high-fidelity prototype to create a more enjoyable user experience. The development team is busy and focused on the build, so the design team wants to engage them efficiently.

What is a key reason why they would engage the developer team?

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Correct Answer: C

The key reason why the design team would engage the developer team is to validate technical limitations. Technical limitations are constraints or challenges that affect the feasibility or viability of a solution, such as platform capabilities, integrations, performance, security, or scalability. The design team should consult with the developer team to understand and address these limitations, and ensure that the solution is realistic and achievable. Reference: https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-prep/engage-technical-stakeholders


Question No. 5

A strategy designer has noticed that stakeholder perspectives often take a features-first mindset when discussing the problem space and user insights.

Which co-creation approach should help stakeholders shift to a users-first mindset before discussing solutions?

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Correct Answer: C

An empathy workshop is a co-creation approach that should help stakeholders shift to a users-first mindset before discussing solutions. An empathy workshop is a method that involves engaging stakeholders in activities that help them understand and empathize with the users' needs, goals, pain points, and emotions. It helps foster a human-centered perspective and mindset among stakeholders, and inspire them to generate ideas that address the users' problems or desires. Reference: https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-prep/facilitate-an-empathy-workshop


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