• Home
  • Salesforce
  • Certified-Business-Analyst: Salesforce Certified Business Analyst

Salesforce Certified-Business-Analyst Exam Dumps

Get All Salesforce Certified Business Analyst Exam Questions with Validated Answers

Certified-Business-Analyst Pack
Vendor: Salesforce
Exam Code: Certified-Business-Analyst
Exam Name: Salesforce Certified Business Analyst
Exam Questions: 311
Last Updated: January 9, 2026
Related Certifications: Business Analyst
Exam Tags: Intermediate Level Salesforce Business analyst
Gurantee
  • 24/7 customer support
  • Unlimited Downloads
  • 90 Days Free Updates
  • 10,000+ Satisfied Customers
  • 100% Refund Policy
  • Instantly Available for Download after Purchase

Get Full Access to Salesforce Certified-Business-Analyst questions & answers in the format that suits you best

PDF Version

$40.00
$24.00
  • 311 Actual Exam Questions
  • Compatible with all Devices
  • Printable Format
  • No Download Limits
  • 90 Days Free Updates

Discount Offer (Bundle pack)

$80.00
$48.00
  • Discount Offer
  • 311 Actual Exam Questions
  • Both PDF & Online Practice Test
  • Free 90 Days Updates
  • No Download Limits
  • No Practice Limits
  • 24/7 Customer Support

Online Practice Test

$30.00
$18.00
  • 311 Actual Exam Questions
  • Actual Exam Environment
  • 90 Days Free Updates
  • Browser Based Software
  • Compatibility:
    supported Browsers

Pass Your Salesforce Certified-Business-Analyst Certification Exam Easily!

Looking for a hassle-free way to pass the Salesforce Certified Business Analyst exam? DumpsProvider provides the most reliable Dumps Questions and Answers, designed by Salesforce certified experts to help you succeed in record time. Available in both PDF and Online Practice Test formats, our study materials cover every major exam topic, making it possible for you to pass potentially within just one day!

DumpsProvider is a leading provider of high-quality exam dumps, trusted by professionals worldwide. Our Salesforce Certified-Business-Analyst exam questions give you the knowledge and confidence needed to succeed on the first attempt.

Train with our Salesforce Certified-Business-Analyst exam practice tests, which simulate the actual exam environment. This real-test experience helps you get familiar with the format and timing of the exam, ensuring you're 100% prepared for exam day.

Your success is our commitment! That's why DumpsProvider offers a 100% money-back guarantee. If you don’t pass the Salesforce Certified-Business-Analyst exam, we’ll refund your payment within 24 hours no questions asked.
 

Why Choose DumpsProvider for Your Salesforce Certified-Business-Analyst Exam Prep?

  • Verified & Up-to-Date Materials: Our Salesforce experts carefully craft every question to match the latest Salesforce exam topics.
  • Free 90-Day Updates: Stay ahead with free updates for three months to keep your questions & answers up to date.
  • 24/7 Customer Support: Get instant help via live chat or email whenever you have questions about our Salesforce Certified-Business-Analyst exam dumps.

Don’t waste time with unreliable exam prep resources. Get started with DumpsProvider’s Salesforce Certified-Business-Analyst exam dumps today and achieve your certification effortlessly!

Free Salesforce Certified-Business-Analyst Exam Actual Questions

Question No. 1

Cloud Kicks leadership wants to use custom code for functionality that can easily be created declaratively in Sates Cloud. The business analyst (BA) has been asked to advise leadership on how these approaches impact their solution options.

What is one of the BA's strongest arguments for using configuration over code?

Show Answer Hide Answer
Correct Answer: B

One of the BA's strongest arguments for using configuration over code is that configuration provides faster speed to market. Speed to market is the time it takes to deliver a product or service from conception to launch. Speed to market is important for gaining competitive advantage, meeting customer demand, and maximizing revenue potential. Configuration provides faster speed to market than code because it allows for creating and modifying functionality in Salesforce without writing code or deploying changes. Configuration can be done by using point-and-click tools such as App Builder, Process Builder, Flow Builder, Lightning Web Components Builder, etc., which are easy to use and require less technical skills than coding. Configuration also reduces the risk of errors or bugs that may occur with code and require more testing or debugging time. Reference: https://trailhead.salesforce.com/en/content/learn/modules/business-analysis-functional-requirements/evaluate-s


Question No. 2

Cloud Kicks (CK) has expressed concerns about the distribution process for a new line of shoes, because the company consistently misses its targeted delivery dates. CK asks the business analyst (BA) to uncover the issue and propose a business solution.

What should the BA do next?

Show Answer Hide Answer
Correct Answer: C

This answer suggests shadowing as the next step for the BA to uncover the issue and propose a business solution for CK's distribution challenge. Shadowing is a technique where the BA observes how a user performs their tasks in their natural environment. Shadowing helps to gain insights into the user's workflow, challenges, pain points, and opportunities for improvement. Reference: https://trailhead.salesforce.com/en/content/learn/modules/salesforce-business-analyst-quick-look/use-shadowing-to-understand-your-users


Question No. 3

Which step should a business analyst take to establish a connection with stakeholders during discovery sessions for a new Experience Cloud site?

Show Answer Hide Answer
Correct Answer: B

Establishing a connection during discovery sessions requires empathy and relatable expertise:

Building Rapport: Sharing examples from previous projects demonstrates understanding of stakeholder challenges and builds trust.

Solution-Oriented Discussions: Salesforce emphasizes empathy and relevant expertise to foster collaboration and align on project goals.

Effective Communication: This approach ensures stakeholders feel understood and confident in the BA's ability to address their specific needs.


Question No. 4

Northern Trail Outfitters is Updating Its customer portal built on Experience Cloud. The team has drafted a user story:

"As a customer, I want to be able to chat with a support agent and view my account, see my orders, and ask questions via the customer port.

What should a business analyst do to improve this user story?

Show Answer Hide Answer
Correct Answer: C

This answer suggests adjusting the goal of the user story to be independent as a way to improve this user story for updating its customer portal built on Experience Cloud. The goal of a user story is what the user or stakeholder wants to accomplish, why they want to accomplish it, and how they will measure success. The goal of a user story should be independent, meaning that it does not depend on or overlap with other user stories. This user story has a goal that is too broad and complex, as it includes multiple features or functionalities (chat with a support agent, view account, see orders, ask questions) in one user story. Adjusting the goal of the user story to be independent can help to break down this user story into smaller and simpler user stories that can be completed in one sprint. Reference: https://trailhead.salesforce.com/en/content/learn/modules/salesforce-business-analyst-quick-look/use-user-stories-to-capture-requirements


Question No. 5

The business analyst (BA) at Cloud Kicks is having a hard time documenting a user story to change an existing Opportunity flow for sales users. The architect expressed their concerns to the BA that they lack a comprehensive list of the components that will be affected by the updated flow.

Which best practice should the BA follow?

Show Answer Hide Answer
Correct Answer: C

The best practice that the BA should follow is to schedule additional discovery sessions with the sales users to understand what will be impacted by the changes. Discovery sessions are meetings or workshops where the BA elicits, clarifies, and validates the needs, expectations, pain points, goals, and priorities of the stakeholders for a project. Discovery sessions help to gather more information and feedback from the stakeholders, understand their perspectives and preferences, identify the gaps and opportunities in their current process, and demonstrate the value and benefits of the proposed solution. By scheduling additional discovery sessions with the sales users, the BA can better understand their challenges and requirements, and document a comprehensive list of the components that will be affected by the updated flow. Reference: https://trailhead.salesforce.com/en/content/learn/modules/business-analysis-discovery/plan-and-facilitate-discovery-sessions


Get All 311 Questions & Answers Explore Other Salesforce Exam Dumps

100%

Security & Privacy

10000+

Satisfied Customers

24/7

Committed Service

100%

Money Back Guranteed