PeopleCert CASM Exam Dumps

The Agile Service Manager embodies the role of a Servant Leader, focusing on enabling and empowering the team to succeed rather than exerting top-down control.

A . Incorrect. While an Agile Service Manager can be inspiring, the primary focus is on serving the team and organization.

B . Incorrect. Accountability is important, but the Agile Service Manager prioritizes serving others.

C . Correct. As a Servant Leader, the Agile Service Manager removes impediments, supports the team's autonomy, and ensures alignment with Agile values.

D . Incorrect. A Project Leader manages timelines and resources in traditional project management, which contrasts with the Agile Servant Leader role.

Scrum Guide 2020: The Scrum Master as a Servant Leader.

ITIL 4: Servant Leadership in Agile environments.

In Agile and DevOps, toil refers to manual, repetitive work that adds no lasting value to the product or service, consuming time and effort that could be better spent on high-value activities.

A . Incorrect. Toil is not necessarily complex; it is often simple but repetitive.

B . Incorrect. Toil may or may not take a long time; its defining trait is the lack of enduring value.

C . Correct. This definition captures toil's repetitive, manual nature and its inability to create value.

D . Incorrect. While toil can be exhausting, this description doesn't encompass its lack of value.

Site Reliability Engineering (SRE) by Google: Toil definition and its impact.

Agile principles: Focus on value-added activities.

An Epic is a larger work item that is broken down into smaller, related user stories. It is not directly tied to Sprint requirements.

A . Incorrect. An Epic is not a single user story; it encompasses multiple related user stories.

B . Correct. Epics represent a grouping of related user stories that contribute to a larger feature or objective.

C . Incorrect. Epics are not necessarily scoped to a single Sprint; they may span multiple Sprints.

D . Incorrect. While related stories are correct, the reference to Sprint requirements is inaccurate.

Agile Glossary: Definition of Epics.

The Agile Service Manager primarily serves the team by removing impediments that block progress and ensuring smooth delivery. Let's assess the options:

A . Incorrect. While customer focus is important, this responsibility lies with the Product Owner or similar roles, not primarily the Agile Service Manager.

B . Incorrect. Writing user stories is a responsibility of the Product Owner or team members, not the Agile Service Manager.

C . Correct. The Agile Service Manager supports the team by identifying and eliminating obstacles to ensure their progress and efficiency.

D . Incorrect. While some aspects are relevant, only C accurately reflects the primary role of an Agile Service Manager.

Scrum Guide 2020: Role of the Scrum Master in removing impediments.

The Sprint Backlog provides the team with a clear understanding of what needs to be done and the freedom to self-manage to achieve the Sprint Goal.

A . Correct. The Sprint Backlog includes a plan for how the team will meet the Sprint requirements.

B . Incorrect. While the Sprint Backlog lists work items, this alone doesn't cover its full purpose.

C . Correct. Agile teams are self-managing, and the Sprint Backlog empowers them to organize their work autonomously.

D . Correct. Both A and C accurately describe the purpose of the Sprint Backlog.

Scrum Guide 2020: Purpose and contents of the Sprint Backlog.