Oracle 1z0-1108-2 Exam Dumps

In Oracle CX Sales, the 'Key Account Executive' (D) is responsible for analyzing buyer needs and customizing offerings for key accounts. This role combines strategic insight with direct account interaction, leveraging prospect data to tailor solutions. The 'Marketing Analyst' (A) provides data but doesn't customize offerings. The 'Sales Manager' (B) oversees teams, not individual analysis. The 'Sales Representative' (C) executes sales, while the 'Sales Analyst' (E) focuses on broader analytics, not personalization. The answer (Ans: 4) aligns with Oracle's emphasis on the Key Account Executive's strategic role.

In Oracle CX Sales, quote generation follows a structured process. 'Discounts may be applied' (B) is correct, as discounts are configurable during quoting. 'Quotes are created based on opportunity product details' (C) is accurate, linking quotes to opportunities. 'Adding vital products/services' (D) is possible to ensure a complete solution. However, 'immediately sent to the customer' (A) is incorrect because quotes typically require internal review or approval (e.g., for out-of-policy discounts) before being sent, making this the incorrect statement (RDS: 1).

In Oracle CX Sales, a lead deemed unworthy after qualification is 'Retired' (D), removing it from active pursuit while retaining it for records. 'Reject the lead' (B) is less common terminology in Oracle, typically used pre-acceptance. 'Transfer the lead' (A) reassigns it, not applicable here. 'Escalate the lead' (C) seeks review, unnecessary for a dead-end lead. 'Convert the lead' (E) is for qualified leads. The answer (Ans: 4) aligns with Oracle's lead disposition process.

Analyzing customer onboarding calls falls to sales roles directly involved with the account. 'Charles' (A), the Sales Representative, handles day-to-day interactions and gathers insights from calls. 'Carole' (C), the Sales Manager, oversees the process and ensures alignment with sales goals. 'Catherine' (D), 'Carlos' (E), and 'Clarice' (B) are higher-level or marketing roles, less involved in operational analysis. The corrected answer (Ans: 1, 3) fits Oracle's sales team responsibilities.

After qualifying a lead in Oracle CX Sales, the next step is to 'Convert the lead' (D) into an opportunity if it meets criteria, which Ben does after promising conversations. 'Retire the lead' (A) or 'Reject the lead' (C) applies to unqualified leads. 'Escalate the lead' (B) involves higher review, unnecessary here. 'Transfer the lead' (E) shifts ownership, not applicable post-qualification. The answer (Ans: 4) follows Oracle's lead-to-opportunity conversion process.