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| Vendor: | NetApp |
|---|---|
| Exam Code: | NS0-093 |
| Exam Name: | NetApp Accredited Hardware Support Engineer Exam |
| Exam Questions: | 61 |
| Last Updated: | February 20, 2026 |
| Related Certifications: | NetApp Accredited Hardware Support Engineer |
| Exam Tags: | NetApp Hardware Support Engineers |
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In the latest MANAGEMENT LOG AutoSupport message, you try to inspect the ENVIRONMENT section but find it empty.
In which section of AutoSupport can you find the reason?
If the ENVIRONMENT section of the latest MANAGEMENT LOG AutoSupport message is empty, the reason can typically be found in the AUTOSUPPORT-BUDGET.XML file. This file contains information about AutoSupport resource allocation, including what sections were processed and any limits that were hit.
Key Details:
AUTOSUPPORT-BUDGET.XML:
This file provides a summary of the resources (budget) allocated for different AutoSupport sections.
If the ENVIRONMENT section is missing or empty, the AUTOSUPPORT-BUDGET.XML file will indicate whether it was skipped due to resource constraints or configuration limits.
Why Other Sections Do Not Apply:
B . HEADERS: This section only contains metadata about the AutoSupport message, such as timestamps and node details. It does not explain missing sections.
C . AUTOSUPPORT-HISTORY.XML: This file tracks the history of AutoSupport messages but does not provide information about missing sections.
'ONTAP AutoSupport Troubleshooting Guide' explains the role of the AUTOSUPPORT-BUDGET.XML file in diagnosing missing or incomplete AutoSupport sections.
After a panic, the customer asks you to explain the error ''watchdog timeout.''
Which explanation would be appropriate?
What Is a Watchdog Timeout?
The watchdog is a software or hardware mechanism that monitors the system's health and ensures it is operating correctly.
If the system fails to respond or update the watchdog timer within the specified time, the watchdog triggers a system panic to avoid further corruption or damage.
Cause of Watchdog Timeout:
This usually occurs due to:
A hardware failure (e.g., CPU or memory issue).
A software bug causing a system hang or crash.
The panic ensures the system stops operation to preserve data integrity and aid in troubleshooting.
NetApp Reference Documentation:
'ONTAP Troubleshooting Guide' and 'Core Dump Analysis Guide' provide details on interpreting watchdog timeouts and recommended actions.
You are using wafliron on an aggregate named homedir on a production system.
When is the data on homedir available?
When using wafliron to repair WAFL inconsistencies on an aggregate, the aggregate becomes available after Phase 4 of the wafliron process is complete.
Phases of wafliron:
Phase 1: Initial scan to identify inconsistencies.
Phase 2: Corrects directory and inode structure issues.
Phase 3: Repairs blocks and metadata.
Phase 4: Completes final repairs and verification, after which the aggregate can be made available.
Why Other Options Are Incorrect:
A . when the administrator manually onlines the aggregate:
The aggregate cannot be manually brought online until wafliron completes Phase 4.
B . when wafliron is started:
Starting wafliron does not make the aggregate available; repairs need to be completed first.
D . after the mounting phase of wafliron is complete:
WAFLiron does not have a specific 'mounting phase.' Mounting happens after Phase 4 completes.
'NetApp WAFLiron Troubleshooting Guide' explains the availability of the aggregate after Phase 4.
NetApp Support documentation outlines the phases of wafliron and aggregate recovery.
Which two NetApp tools should be used when troubleshooting the root cause of an unexpected controller reboot? (Choose two.)
To troubleshoot the root cause of an unexpected controller reboot, the following tools are commonly used:
1. Active IQ Unified Manager
What it does: Provides monitoring and performance data for the ONTAP cluster, including historical event logs that may help identify the root cause of a reboot.
2. ONTAP CLI
What it does: The CLI allows you to gather logs and status information directly from the affected node. Commands like event log show and system core are essential for identifying the reason behind the reboot.
Why Other Options Are Incorrect:
B . Active IQ Digital Advisor:
This tool focuses on predictive analytics and proactive recommendations, not troubleshooting unexpected reboots.
D . ONTAP Mediator:
This tool is used for managing MetroCluster configurations, not for troubleshooting reboots.
E . Active IQ Config Advisor:
This tool checks for configuration best practices but does not provide detailed logs or reboot diagnostics.
NetApp 'ONTAP System Management Guide' emphasizes the use of Unified Manager and CLI for troubleshooting system issues.
During which two operations is the NVRAM replayed by the high-availability (HA) partner? (Choose two.)
1. During a Negotiated Takeover:
Description:
When a negotiated takeover occurs (e.g., for maintenance or upgrades), NVRAM data is replayed by the HA partner to ensure no data is lost.
Relevance:
This ensures that all pending writes are safely processed by the partner node.
2. When the Node Loses Power:
Description:
If a node loses power unexpectedly, the HA partner replays the mirrored NVRAM data to protect active write operations.
Why Other Options Are Incorrect:
A . after triggering a sync core:
Triggering a sync core does not involve NVRAM replay; it captures the system state for debugging.
B . when a node is halted:
Halting a node does not trigger NVRAM replay unless it is part of a negotiated takeover.
'ONTAP High Availability Guide' explains NVRAM mirroring and replay during failover scenarios.
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