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Microsoft MB-910 Exam Dumps

Get All Microsoft Dynamics 365 Fundamentals Customer Engagement Apps (CRM) Exam Questions with Validated Answers

MB-910 Pack
Vendor: Microsoft
Exam Code: MB-910
Exam Name: Microsoft Dynamics 365 Fundamentals Customer Engagement Apps (CRM)
Exam Questions: 159
Last Updated: October 4, 2025
Related Certifications: Dynamics 365 Fundamentals Customer Engagement Apps (CRM), Microsoft Dynamics 365
Exam Tags: Beginner Business Owner
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Free Microsoft MB-910 Exam Actual Questions

Question No. 1

Your company uses Dynamics 365 Sales.

You need to prepare and send a quote to a customer. What are two possible ways to achieve the goal? NOTE: Each correct selection is worth one point.

Show Answer Hide Answer
Correct Answer: B, C

https://www.crmsoftwareblog.com/2019/09/creating-pdf-quotes-in-dynamics-365/

Question No. 2

You have a chart that displays a summary of accounts by industry.

You need a chart that displays the same data grouped by city. You must be able to access the chart at a later date.

What are two possible ways to achieve this goal? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

Show Answer Hide Answer
Correct Answer: B, D

Question No. 3

You are a sales representative for a company that sells furniture. You collaborate with an engineering team and a design team to support customer proposals.

The latest versions of all proposals must be available to both teams. Team members must be able to edit the proposals in real time.

You need to attach a proposal to a customer record. Which mechanism should you use to attach the proposal?

Show Answer Hide Answer
Correct Answer: C

https://docs.microsoft.com/en-us/dynamics365/customerengagement/on-premises/basics/manage-sharepoint- documents-document-locations-in-dynamics-365-apps

Question No. 4

You work for a job placement agency that uses Dynamics 365 Project Operations.

A client needs an expert plumber to handle an emergency situation at their office. You need to identify an expert plumber for the client.

What are two possible ways to achieve this goal? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

Show Answer Hide Answer
Correct Answer: C, D

https://docs.microsoft.com/en-us/dynamics365/project-operations/psa/view-resource-utilization

Question No. 5

A company wants an application that meets the following requirements:

Display the latest news about the company.

Recommend leads to sales team members.

You need to identify an application to meet the requirements. What should you recommend?

Show Answer Hide Answer
Correct Answer: C

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