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Microsoft MB-910 Exam Dumps

Get All Microsoft Dynamics 365 Fundamentals Customer Engagement Apps (CRM) Exam Questions with Validated Answers

MB-910 Pack
Vendor: Microsoft
Exam Code: MB-910
Exam Name: Microsoft Dynamics 365 Fundamentals Customer Engagement Apps (CRM)
Exam Questions: 159
Last Updated: August 5, 2026
Related Certifications: , Microsoft Dynamics 365
Exam Tags: Microsoft Dynamics 365 certifications, Business applications certifications Beginner Business Owner
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Free Microsoft MB-910 Exam Actual Questions

Question No. 1

A potential customer delays their decision to commit to a big multi-year contract.

You want to find other colleagues who have interacted with the potential customer to discuss strategies. Which app should you recommend?

Show Answer Hide Answer
Correct Answer: D

https://docs.microsoft.com/en-us/dynamics365/ai/sales/relationship-analytics#analyze-the-health-and-activity- history-of-a-customer-or-opportunity

Question No. 2

A company uses Dynamics 365 Sales and Dynamics 365 Customer Service.

The management team wants to understand the benefits of the Dynamics 365 App for Outlook.

You need to explain the available features.

Which two features should you explain?

Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

Show Answer Hide Answer
Correct Answer: A, C

Question No. 3

A company plans to use Dynamics 365 Sales.

The company requires every Al feature related to sales be available.

You need to determine which solution to use.

Which solution should you identity?

Show Answer Hide Answer
Correct Answer: B

Question No. 4

A company uses Dynamics 365 Sales. The company creates sales proposals as PDF documents.

The company wants multiple users to access the latest version of a sales proposal in Dynamics 365 Sales. Many users do not have access to Dynamics 365 Sales.

You need to recommend an app for the company.

Which app should you recommend?

Show Answer Hide Answer
Correct Answer: A

Question No. 5

Which two components are included in Dynamics 365 Marketing? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

Show Answer Hide Answer
Correct Answer: A, D

https://docs.microsoft.com/en-gb/dynamics365/marketing/overview

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