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Microsoft MB-240 Exam Dumps

Get All Microsoft Dynamics 365 Field Service Functional Consultant Exam Questions with Validated Answers

MB-240 Pack
Vendor: Microsoft
Exam Code: MB-240
Exam Name: Microsoft Dynamics 365 Field Service Functional Consultant
Exam Questions: 217
Last Updated: October 8, 2026
Related Certifications: Microsoft Dynamics 365
Exam Tags: Microsoft Dynamics 365 certifications, Business applications certifications Intermediate Microsoft Functional Consultant
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Free Microsoft MB-240 Exam Actual Questions

Question No. 1

Your organization is implementing a Dynamics 365 Field Service solution and plans to use inspections.

When creating inspections, you need to ensure that technicians are able to add additional rows on the inspection dynamically to capture information. Which question type should you add to the inspection?

Show Answer Hide Answer
Correct Answer: A

Question No. 2

You need to use the Agreement function in Microsoft Dynamics 365 Field Service to automatically generate work orders and invoices. This configuration will be used for preventative and maintenance work.

You need to determine the configurations that are available for you to use in the Agreements setup.

Which three configurations are available? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

Show Answer Hide Answer
Correct Answer: A, B, C

Question No. 3

You are a Microsoft Dynamics 365 Field Service dispatcher using the Scheduling Assistant function.

One of your customers, Adventure Works, does not want one of your resources to be scheduled to work orders going forward. However, this resource must be available to be scheduled for other accounts.

Solution: You create a Requirement Resource Preference record and set the Preference Type to Restricted, and Account to Adventure Works. You also enter an expiration date of four (4) months from today.

Does this meet the goal?

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Correct Answer: B

Question No. 4

You are configuring the schedule board so that dispatchers can:

1. see all resources on the schedule board at once, with no filtering based on resource type, internal and subcontractors.

2. quickly look at the board, and determine who is internal versus external.

You need to ensure dispatchers can see the resource type.

In which two places should you add the Resource Type field? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point

Show Answer Hide Answer
Correct Answer: B, C

Question No. 5

You are configuring work orders for technicians to complete the onsite service.

When a work order is completed, the customer needs to receive an invoice for the labor charge time spent by the technician to complete the service.

Which option should the technician use to enter their time spent?

Show Answer Hide Answer
Correct Answer: D

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