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ISTQB CT-UT Exam Dumps

Get All ISTQB Usability Testing Certification Exam Questions with Validated Answers

CT-UT Pack
Vendor: ISTQB
Exam Code: CT-UT
Exam Name: ISTQB Usability Testing Certification
Exam Questions: 40
Last Updated: August 24, 2026
Related Certifications: ISTQB Usability Testing Certification
Exam Tags: Specialist Level usability testersusability engineersSoftware testers
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Free ISTQB CT-UT Exam Actual Questions

Question No. 1

A web shop owner used Google Analytics to gather information about her users. She found out that most users take about five minutes to place an order. Is the usability of the website good or bad?

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Correct Answer: D

A raw metric like ''five minutes to place an order'' is meaningless without context---such as the complexity of the product catalog, the typical user's familiarity with the site, the task's inherent difficulty, and industry norms. Only by comparing against those factors can you judge whether five minutes indicates strong or weak usability.


Question No. 2

Your project manager asked you for your advice. A recent project failed because the users were not satisfied with the final product, although your project manager claimed that she followed the human-centered design process. She interviewed users at the start of the project, created a first prototype and evaluated that prototype.

Which part of the human-centered design process did she miss?

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Correct Answer: D

Human-centered design is cyclical: after evaluating a prototype, you must iterate - refining the design based on feedback and then re-testing - to converge on a solution that truly meets user needs.


Question No. 3

You're conducting a user survey and you have reached the third stage, selecting an appropriate questionnaire. You have decided to use a standardized questionnaire as you want to benchmark against previous usability measurements.

Which of the following user questionnaires allow benchmarking against previous usability measurements?

i. SUS

ii. SUMI

iii. WAMMI

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Correct Answer: D

All three instruments - SUS, SUMI, and WAMMI - are standardized questionnaires with established normative datasets, enabling you to compare your results against those from prior studies or industry benchmarks.


Question No. 4

Which of the following statements about usability test plans is true?

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Correct Answer: A

A usability test plan lays out the timing and sequencing of all test activities, specifying dates, durations, and milestones. This scheduling ensures that resources, participants, and logistics align with the overall project timeline.


Question No. 5

Which of the following is the best description for a usability test session?

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Correct Answer: B

guidance of a moderator while observers watch and collect data, capturing real user interactions and behaviors.


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