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ISTQB CT-UT Exam Dumps

Get All ISTQB Usability Testing Certification Exam Questions with Validated Answers

CT-UT Pack
Vendor: ISTQB
Exam Code: CT-UT
Exam Name: ISTQB Usability Testing Certification
Exam Questions: 40
Last Updated: January 9, 2026
Related Certifications: ISTQB Usability Testing Certification
Exam Tags: Specialist Level usability testersusability engineersSoftware testers
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Free ISTQB CT-UT Exam Actual Questions

Question No. 1

As an expert for usability, you're in charge of the usability part of the development of a business application for a large customer. You have worked as a usability expert with the development team for two years and are operating well together; the developers value your feedback and give their bests implementing your suggestions. The product is in an early stage, so there's only a rudimentary prototype available.

Given this information, what is the best approach to verify the usability at the current stage?

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Correct Answer: A

With only a rudimentary prototype and deep collaboration already in place, an expert-based review (e.g., heuristic evaluation or cognitive walkthrough) delivers fast, actionable insights without the overhead of formal lab testing or recruiting users. This aligns perfectly with the early prototype stage and your strong working relationship with the developers.


Question No. 2

You're defining usability test tasks for a web shop for mobile phones and smartphones. Finding out whether users are able to place an order easily has been identified as the main goal of the usability test.

Which of the following is a reasonable task definition to include in the test?

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Correct Answer: B

A well-defined usability task uses a realistic scenario and goal (''find a suited smartphone within your $200 budget with infrared sensor and order it''), without prescribing exact clicks. This lets you observe how users naturally navigate, search, and complete the order process - directly measuring the main goal of placing an order.


Question No. 3

What's the difference between an informal usability review and an expert usability review?

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Correct Answer: B

An informal review can be carried out by anyone on the team without specialized training, relying on ad-hoc feedback and observations. An expert usability review, by contrast, is performed by trained usability professionals who apply systematic methods or heuristics.


Question No. 4

You are asked to evaluate the usability of a software application for a law firm. Due to time and budget constraints, it is not possible to include users in the evaluation process.

Which of the following is a valid approach for evaluating the usability in this case?

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Correct Answer: A

When direct user involvement isn't feasible, an expert-based usability review (such as a heuristic evaluation or cognitive walkthrough) allows evaluators to systematically identify usability issues by applying established guidelines and their domain expertise.


Question No. 5

Which of the following are common mistakes made in usability testing?

i. The user is too active

ii. Critical results are ignored

iii. No observers involved

iv. Scheduling too late

v. Incorrect focus

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Correct Answer: A

Common pitfalls include overlooking critical findings (ii), scheduling tests too late in the development cycle (iv), and having the wrong evaluative focus (v). Neither ''the user is too active'' (i) nor ''no observers involved'' (iii) are typical mistakes in standard usability-testing practice.


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