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ISTQB CT-UT Exam Dumps

Get All ISTQB Usability Testing Certification Exam Questions with Validated Answers

CT-UT Pack
Vendor: ISTQB
Exam Code: CT-UT
Exam Name: ISTQB Usability Testing Certification
Exam Questions: 40
Last Updated: June 25, 2026
Related Certifications: ISTQB Usability Testing Certification
Exam Tags: Specialist Level usability testersusability engineersSoftware testers
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Free ISTQB CT-UT Exam Actual Questions

Question No. 1

A web shop owner used Google Analytics to gather information about her users. She found out that most users take about five minutes to place an order. Is the usability of the website good or bad?

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Correct Answer: D

A raw metric like ''five minutes to place an order'' is meaningless without context---such as the complexity of the product catalog, the typical user's familiarity with the site, the task's inherent difficulty, and industry norms. Only by comparing against those factors can you judge whether five minutes indicates strong or weak usability.


Question No. 2

You're redesigning the web shop of a customer and found out that they are using legacy web design techniques like html tables for design matters, making the website hard to be operated using alternative input and output devices (e.g. screen readers).

Which kind of risk is most likely to occur?

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Correct Answer: B

Using layout tables rather than semantic markup undermines compatibility with assistive technologies - like screen readers and alternative input devices - creating barriers for users with disabilities. This directly constitutes an accessibility risk.


Question No. 3

Which of the following are advantages of using a usability lab?

i. The context is natural

ii. Test sessions are easy to observe

iii. Inexpensive setup

iv. Similar conditions for all sessions

v. Easy recording of sessions

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Correct Answer: B

A usability lab provides a controlled environment where sessions are straightforward to observe (ii), conducted under consistent conditions (iv), and easily recorded for later analysis (v). Natural context (i) and low cost (iii) are not advantages of a lab setting.


Question No. 4

You are asked to evaluate the usability of a software application for a law firm. Due to time and budget constraints, it is not possible to include users in the evaluation process.

Which of the following is a valid approach for evaluating the usability in this case?

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Correct Answer: A

When direct user involvement isn't feasible, an expert-based usability review (such as a heuristic evaluation or cognitive walkthrough) allows evaluators to systematically identify usability issues by applying established guidelines and their domain expertise.


Question No. 5

Your project manager asked you for your advice. A recent project failed because the users were not satisfied with the final product, although your project manager claimed that she followed the human-centered design process. She interviewed users at the start of the project, created a first prototype and evaluated that prototype.

Which part of the human-centered design process did she miss?

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Correct Answer: D

Human-centered design is cyclical: after evaluating a prototype, you must iterate - refining the design based on feedback and then re-testing - to converge on a solution that truly meets user needs.


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