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| Vendor: | IIBA |
|---|---|
| Exam Code: | CCBA |
| Exam Name: | Certificate of Capability in Business Analysis |
| Exam Questions: | 638 |
| Last Updated: | July 10, 2026 |
| Related Certifications: | IIBA Core Business Analysis Certifications |
| Exam Tags: | Intermediate Level Business Life Cycle ManagerBusiness Monitoring Manager |
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A company wants to increase transaction service offerings using its on-line channels. The existing application already has some of the required functionality. A new project has been initiated to implement the additional capabilities but the company management is unsure of thecomplexity of the project. What exercise must be carried out to determine the changes needed in the new application?
According to the BABOK Guide, gap analysis is a technique that is used to compare the current state and the future state of an organization, and identify the differences or gaps between them. Gap analysis can help to determine the changes needed in the new application by identifying the existing functionality, the desired functionality, and the gaps that need to be addressed. Gap analysis can also help to estimate the complexity of the project by assessing the size and impact of the gaps, and the effort and resources required to close them.Reference:BABOK Guide, Version 3, Chapter 10, Section 10.17;Business Analysis Expert Certification, CCBA | IIBA, Section ''What Should I know to be CCBA Certified?''
You are the business analyst for your organization. You are currently working with Susan on creating a model as part of the specify and model requirements process. Susan doesn't understand why you need a model. You explain to Susan that a model is just a simplified representation of a complex reality that is useful for understanding that reality and making decisions regarding it. In fact, you tell Susan, model can do all of the following except one option. Choose the option that model cannot do?
A model is a simplified representation of a complex reality that is useful for understanding that reality and making decisions regarding it. A model can describe a situation or problem, define boundaries for the business domain, and describe thought processes and action flows. However, a model cannot define the resources that will be needed on the project team, as this is not a business analysis requirement but a project management task.Reference:Business Analysis Expert Certification, CCBA | IIBA,CERTIFICATION OF CAPABILITY IN BUSINESS ANALYSIS
What can be considered the only input to the task of defining assumptions and constraints?
The only input to the task of defining assumptions and constraints is stakeholder concern. Stakeholder concern is any issue, expectation, need, or preference that affects or is affected by the project or the solution. Stakeholder concern helps to identify the factors that may limit or influence the feasibility, desirability, or viability of the solution. The other options are not inputs to the task of defining assumptions and constraints, but outputs or inputs of other tasks. The business case, the prioritized requirements, and the requirements are all outputs or inputs of the enterprise analysis knowledge area, not the requirements analysis knowledge area.Reference:
What can be considered the only input to the task of defining ...
Business Analysis Knowledge Areas Explained as per BABoK
Specifying and modeling requirements -- The Functional BA
The Chief Executive Officer (CEO) is concerned about how two client bases are going to be integrated and serviced in the newly formed company after a merger. A project has been initiated to implement a Customer Relationship Management (CRM) system for the new company that will contain the client information from both companies. What must the business analyst (BA) do to address the concerns of the CEO?
Comprehensive and Detailed The CEO is concerned abouthow two client bases will be integrated, meaning the BA mustmerge viewpoints of requirementsfrom both organizations to ensure seamless integration.
BABOK Guide (Chapter 6.1 - Define Solution Approach)states that when merging systems, BAs mustidentify commonalities and differences in requirementsto create a unified approach.
Demonstrating CRM functionality (Option A)does not address concerns about integration.
Ensuring regulatory compliance (Option C)is necessary but not the primary concern here.
Reusing models from each company (Option D)may not provide an integrated perspective.
You are the business analyst for your organization. You are working with several IT professionals to determine all of the connected systems in your organization. You are creating a mapping of the servers, workstations, printers, and other connected devices and their purposes for an analysis of how information is input, processed, stored, and output from each system. What business analysis process are you completing?
Networking topology mapping is a business analysis process that involves creating a visual representation of the physical and logical connections between the various devices and systems in an organization.It helps to understand how information flows, how systems interact, and what are the potential points of failure or vulnerability12.Data flow diagram, data dictionary and glossary creation, and prototype are other business analysis processes, but they do not focus on the networking aspects as much as networking topology mapping does3.Reference:
1:Network Topology Mapping | IIBA BABOK Extended
2:Business Analysis Expert Certification, CCBA | IIBA
3:Business Analysis Techniques - ECBA, CCBA, CBAP Endorsed
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