IIBA CCBA Exam Dumps

Get All Certificate of Capability in Business Analysis Exam Questions with Validated Answers

CCBA Pack
Vendor: IIBA
Exam Code: CCBA
Exam Name: Certificate of Capability in Business Analysis
Exam Questions: 638
Last Updated: October 5, 2026
Related Certifications: IIBA Core Business Analysis Certifications
Exam Tags: Intermediate Level Business Life Cycle ManagerBusiness Monitoring Manager
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Free IIBA CCBA Exam Actual Questions

Question No. 1

A key stakeholder has requested an extensive range of performance measures for a replacement workflow system. A business analyst (BA) has decided to work closely with the stakeholder to validate the performance measures requested. The BA will be ensuring that the performance measures:

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Correct Answer: B

Comprehensive and Detailed Theperformance measures must align with other solution measuresto ensure that theyaccurately reflect success and effectiveness across all business areas.

BABOK Guide (Chapter 7.6 - Define Performance Measures)states thatperformance indicators should be aligned with broader business objectives and solution requirements.

Industry benchmarks (Option A)are helpful but do not ensure internal consistency.

Using only qualitative or quantitative measures (Option C)limits flexibility---both should be considered.

Correct formatting (Option D)is important but does not ensure meaningful alignment.


Question No. 2

You are the business analyst for your organization. You are currently identifying opportunities for a customer to improve their business processes. The customer wants to streamline their business efforts either through new technologies, better processes, or a combination of both. The customer demands, however, that the solution should not cost more than $300,000 to implement and support for one year. What does the $300,000 represent?

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Correct Answer: B

A constraint is a restriction or limitation that affects the performance or value of a solution. Constraints can be related to time, cost, quality, scope, resources, or other factors. In this scenario, the customer's demand that the solution should not cost more than $300,000 to implement and support for one year is a constraint that limits the possible options and trade-offs for the solution.


Question No. 3

A business analyst (BA) is defining constraints for a project. Which of the following is a valid constraint?

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Correct Answer: A

A constraint is a restriction or limitation that affects the performance or value of a solution1.Constraints can be related to time, cost, quality, scope, resources, or technology2. In this question, option A is a valid constraint because it specifies a time limit for the solution implementation. Options B, C, and D are not constraints, but rather objectives or goals that the solution should achieve or support.


1:Certification of Capability in Business Analysis (CCBA) Handbook2:Business Analysis Expert Certification, CCBA | IIBA3:Certification of Capability in Business Analysis (CCBA)4:The Ultimate Guide to Business Capability Analysis

Question No. 4

A business analyst (BA) is negotiating and resolving conflict with stakeholders to ensure they participate in the required BA activities. Which element of stakeholder management is the BA performing?

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Correct Answer: B

The element of stakeholder management that the BA is performing when negotiating and resolving conflict with stakeholders to ensure they participate in required BA activities is gaining agreement on commitments. This means that the BA is establishing consensus or acceptance among stakeholders regarding their roles, responsibilities, expectations, deliverables, and timelines for a project or a solution. The BA is also addressing any differences or disputes among stakeholders that may hinder their participation or collaboration.

The other options are incorrect because:

Option A is incorrect because confirming elicitation results is not an element of stakeholder management, but an element of elicitation. Confirming elicitation results means verifying and validating that the information gathered from stakeholders during elicitation activities is accurate, complete, clear, and consistent.

Option C is incorrect because monitoring stakeholder engagement is not an element of stakeholder management, but an element of stakeholder analysis. Monitoring stakeholder engagement means assessing and tracking the level of involvement, interest, influence, and impact of stakeholders throughout a project or a solution.

Option D is incorrect because planning stakeholder engagement is not an element of stakeholder management, but an element of stakeholder analysis. Planning stakeholder engagement means defining and documenting the strategies, methods, and activities for engaging and communicating with stakeholders.


BABOK Guide v3, section 2.5: Manage Stakeholder Collaboration

CCBA Exam Questions, question 19

Question No. 5

There are three inputs for stakeholder analysis. Which input describes the organizational units that exist and their interactions with one another?

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Correct Answer: B

Enterprise architecture is an input for stakeholder analysis that describes the organizational units that exist and their interactions with one another. It provides a holistic view of the organization's structure, processes, systems, and goals, and how they are aligned and integrated. Enterprise architecture helps to identify the stakeholders who are involved in or affected by the business analysis activities and the solution.


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