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| Vendor: | ICF |
|---|---|
| Exam Code: | ICF-ACC |
| Exam Name: | Associate Certified Coach |
| Exam Questions: | 86 |
| Last Updated: | January 8, 2026 |
| Related Certifications: | ACC Certification |
| Exam Tags: | Associate Level Professional Coaches |
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Which action by a coach most likely fosters a strong coach-client relationship?
A strong coach-client relationship is built on trust, safety, and mutual respect, as outlined in ICF Competency 5 ('Cultivates Trust and Safety'). Acknowledging the client's unique talents fosters this by validating their strengths and creating a positive, empowering dynamic, consistent with the ICF Definition of Coaching, which emphasizes inspiring clients to maximize their potential. Let's assess the options:
A . Acknowledge the client's unique talents: This aligns with Competency 5 and Competency 7 ('Evokes Awareness') by building confidence and self-awareness. It reflects the ICF ethical principle of honoring the client's individuality (ICF Code of Ethics, Section 1.3), strengthening the relationship through affirmation.
B . Offer balanced positive and critical feedback: While feedback can be constructive, 'critical' feedback risks shifting into a directive role, which may erode trust if not handled carefully (ICF Code of Ethics, Section 2.3). It's less foundational to relationship-building than acknowledgment.
C . Provide a high-energy environment: Energy can enhance engagement, but it's not universally effective and doesn't directly address the relational bond required by ICF Competency 5.
D . Encourage the client to complete homework: This supports goal progress (Competency 8), but it's a technique, not a primary relationship-building action, and could feel directive if overemphasized.
Option A most directly fosters a strong coach-client relationship by aligning with ICF's focus on trust, safety, and client empowerment.
Your session has a few minutes left, and the client has discovered some great new insights and has a good plan of action in place. To close the session in a partnering way, the best response is:
Option C aligns with Competency 2.2 (maintains mutual respect and partnership) and Competency 8.2 (partners to design closure), by giving the client agency in ending the session. It respects Ethics Section 1.1 (client-led process) and ensures a collaborative wrap-up.
Option A assumes closure content, missing partnership. Option B centers the coach's perspective (Competency 7.11 -- no attachment). Option D dictates the summary, bypassing client input. C best embodies ICF's partnering ethos.
Your client has identified a concrete action that they want to implement. To help them understand better what some possible results or learnings could come from this proposed action, the best response is:
Option C aligns with Competency 7, 'Evokes Awareness' (7.2 -- Explores possibilities), by using open-ended questions to deepen the client's understanding without bias, supporting partnership (Competency 2.2) and Ethics Section 1.1 (client-led exploration).
Option A directs the client, missing collaboration. Option B assumes a positive outcome, breaching Competency 7.11 (no attachment). Option D limits exploration by enforcing optimism (Ethics Section 2.2). C best facilitates unbiased reflection.
In which situation should a coach recommend that a client speak with a therapist?
The ICF Code of Ethics (Section 2.5) mandates referral when client needs fall outside coaching's scope, such as mental health conditions (ICF Coaching Boundaries). Mood swings disrupting life suggest a clinical issue. Let's review:
A . The coach feels like their guidance has not been helping the client's professional development: This may require coaching adjustments, not therapy (Competency 8).
B . The coach notices the client often seems distracted during sessions: Distraction alone doesn't indicate therapy unless tied to mental health (Competency 6).
C . The client says their frequent and intense mood swings are disrupting their life: This suggests a potential disorder (e.g., bipolar), requiring therapeutic intervention (Section 2.5).
D . The client explains that they have been feeling nervous about an upcoming change at work: Situational nervousness is coachable (Competency 7), not requiring therapy.
Option C justifies a therapy recommendation, per ICF ethics and boundaries.
Your client has shared that he/she is experiencing a similar problem in different areas of his/her life, in the workplace and in their personal life. As you are discussing this with your client, you begin to think that there might be a pattern emerging. The worst response is:
Option D is the worst because it shifts the coach into an advisory role, offering 'wisdom' without client input, which violates the ICF Definition of Coaching (client-driven process) and Competency 2.2 (partnership over directive advice). It also risks imposing the coach's agenda, breaching Ethics Section 2.2.
Option A is the best (see Question 3). Option B suggests action prematurely but is less harmful than C or D. Option C judges the client, which is inappropriate (Competency 4.1), but D's directive stance most egregiously undermines the coaching process by prioritizing the coach's insight over the client's autonomy.
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