Get All PHR - Professional in Human Resources Exam Questions with Validated Answers
Vendor:
HRCI
Exam Code:
PHR
Exam Name:
PHR - Professional in Human Resources
Exam Questions:
165
Last Updated:
May 22, 2026
Related Certifications:
HR Certification Institute
Exam Tags:
Human Resources ManagementProfessional LevelHuman Resources (HR) Managers and Analysts
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Free HRCI PHR Exam Actual Questions
Question No. 1
Your manager has approached you regarding her desire to outsource certain functions to an external firm. She would like for you to create a document to send to three vendors asking them for solutions for these functions that your organization is to outsource. What type of a procurement document would you create and send to the vendors in this instance?
A request for proposal (RFP) is a procurement document that asks the vendor to provide solutions, ideas, and detailed information about the outsourced function. The vendor will provide a proposal in response to the RFP. An RFP is often sent with a statement of work that details the outsourcing need that the vendor is to provide a solution and a price.
Answer option B is incorrect. A Request for Quote (RFQ) is a procurement document that asks the vendor to provide just a price for the solution to be purchased - no ideas or suggestions are needed from the vendor. RFQ are often used with materials, such as cost per metric ton or cost per unit.
Answer option C is incorrect. An invitation for bid (IFB) is identical to the request for quote. It is a procurement document asking the vendor for a fixed price for a specific thing to be purchased.
Answer option D is incorrect. A request for information (RFI) asks the vendor for more information about their solution, services, or company.
An RFI could ask for samples, references of work, white papers, and more information.
Question No. 2
As an HR Professional you must address risk in the work place. There are two general categories of risk: pure risk and business risk. Which one of the following is an example of pure risk?
Pure risks are events such as the loss of life or limb, someone getting hurt, fire, or theft. Pure risks never have an upside, like business risks do.
Answer option D is incorrect. Fine and penalties are the consequences, or impact, of either business risks or pure risks.
Answer option A is incorrect. The loss of investment is an example of a business risk. For example, when you invest in the stock market you could make money or lose money.
Answer option C is incorrect. Safety training for workers in construction is actually an example of the risk response avoidance.
Question No. 3
As an HR Professional you should be familiar with the terminology, practices, and rules governing unions and management in the bargaining process. What is the zipper clause in regard to negotiations?
Once management and union are in agreement with the terms of the contract and they sign the agreement, new demands or negotiations are not allowed. The contract is zipped closed for its duration.
Answer option C, B, and A are incorrect. These are'nt valid definitions of the zipper clause.
Question No. 4
HR Professionals must recognize types of unlawful discrimination to be in compliance with US law. One type of discrimination is disparate treatment. Which one of the following is the best definition of disparate treatment?
Disparate treatment is when an employer treats an employee or applicant differently based on the person's race, color, sex, religion, national origin, age, disability, or military or veteran status. Disparate treatment is an unlawful discrimination.
Answer option B is incorrect. This statement defines a type of sexual harassment.
Answer option A is incorrect. Employers should treat all applicants the same regardless of race, color, sex, religion, national origin, age, disability, or military or veteran status.
Answer option D is incorrect. This is not an example of harassment, but a workplace environment.
Question No. 5
As an HR Professional you should be familiar with the terminology, practices, and rules governing union-based strikes. What term is assigned to a group of employees who are not directly affected by a group of striking employees, but they choose not to cross a picket line of strike?
A sympathy strike occurs when non-striking workers don't cross the picket line of striking workers. Answer option B is incorrect. The term scab is a derogative term by which picketers often call workers who cross the picket line. Answer option A is incorrect. The common situs picketing happens when members of a picketing labor union picket a workplace in which multiple employers work. This could include employers who the picketers don't have a disagreement with. Answer option D is incorrect. A wildcat strike is when a collective bargaining agreement restricts strikes, but workers strike anyway.
