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| Vendor: | |
|---|---|
| Exam Code: | Generative-AI-Leader |
| Exam Name: | Generative AI Leader |
| Exam Questions: | 74 |
| Last Updated: | October 21, 2025 |
| Related Certifications: | Google Cloud Certified |
| Exam Tags: | Foundational Business Leaders and Strategists:Google Cloud's Generative AI Offerings |
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A social media platform uses a generative AI model to automatically generate summaries of user-submitted posts to provide quick overviews for other users. While the summaries are generally accurate for factual posts, the model occasionally misinterprets sarcasm, satire, or nuanced opinions, leading to summaries that misrepresent the original intent and potentially cause misunderstandings or offense among users. What should the platform do to overcome this limitation of the AI-generated summaries?
When AI struggles with nuances like sarcasm or satire, human oversight is often the most effective solution. A human-in-the-loop (HITL) process allows human reviewers to check, correct, and refine AI-generated content before it is published, ensuring accuracy and appropriateness, especially for sensitive or complex language.
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A company wants to adopt generative AI and is concerned about vendor lock-in. They want to maintain flexibility in their technology stack. What Google Cloud strength would ease their concerns?
Google Cloud promotes an open and flexible approach to its AI offerings, supporting open standards, open-source initiatives (like TensorFlow, Kubernetes, and Gemma), and providing various integration options. This helps alleviate vendor lock-in concerns by giving customers choice and control over their technology stack.
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A customer service team wants to use generative AI to improve the quality and consistency of their email responses to customer inquiries. They need a solution that can guide the AI to adopt a helpful, empathetic tone while adhering to company policies. Which prompting technique should they use?
The most direct and effective way to influence the style, personality, and knowledge context of an AI's response is through Role Prompting.
Role Prompting involves instructing the model to assume a specific persona (a 'role') before responding. By assigning the AI the role of an 'experienced customer service representative' (B), the model is implicitly directed to adopt a professional, helpful, and empathetic tone. Furthermore, specifying 'with corporate knowledge' directs the model to prioritize responses consistent with internal company policies. This technique is a foundational element of prompt engineering, often used in conjunction with other methods (like grounding, if specific policy documents were needed) to dramatically shift the output style and relevance.
While Few-shot prompting (D) could provide examples to influence style, it's less efficient than a clear role instruction and still requires the model to infer the persona. Prompt Chaining (A) is used to manage multi-turn conversation memory, not to set the tone or persona. Therefore, defining the Role is the core technique for establishing both the desired tone and the necessary professional context in a single instruction.
(Reference: Google's documentation on prompt engineering for customer service shows examples where users begin the prompt with 'I am a customer service representative' to set the tone and persona for the generated response, confirming Role Prompting as the technique for ensuring style and consistency.)
A finance team wants to use Gemma to help with daily tasks so that the financial analysts can focus on other work. Which business problem can Gemma most efficiently address?
Gemma is a family of lightweight, open-source Large Language Models (LLMs) from Google that are based on the same research and technology as the Gemini models. As an LLM, its core strength lies in language-based tasks, particularly the generation and summarization of text.
The problem that Gemma, or any pure LLM, can most efficiently address is:
Generating text: creating new content quickly (Option D).
Summarizing text: condensing long communications or documents (Option D).
Option D, producing high-quality written summaries and initial drafts, is a natural language generation task that aligns perfectly with the core function of an LLM like Gemma. It is a key productivity booster for analysts needing to draft reports or emails quickly.
Option B (Analyzing large datasets/predicting performance) requires traditional machine learning (ML) models or analytical tools like BigQuery ML, as LLMs are not specialized for numerical predictive modeling.
Option C (Extracting key financial figures from documents) is a task for a highly specialized tool like Google's Document AI.
Option A (Building internal knowledge bases for Q&A) is a broader use case that is best solved with a platform solution using RAG, such as Vertex AI Search, not just a base model.
(Reference: Google's description of the Gemma model family emphasizes its role as a flexible, open LLM that excels at language fundamentals, making it ideal for content creation, summarization, and other text generation tasks.)
A large multinational corporation with geographically dispersed teams struggles with knowledge silos and inconsistent access to crucial internal information. What is a key business benefit of using Google Agentspace in this scenario?
Google Agentspace (or similar agent-based frameworks) aims to connect and orchestrate various AI capabilities and data sources. In a scenario with knowledge silos, a key benefit would be to enable seamless knowledge sharing and collaboration by allowing agents to access, process, and disseminate information across different internal systems and teams.
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