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Get All CompTIA A+ Certification Exam: Core 2 Exam Questions with Validated Answers
Vendor: | CompTIA |
---|---|
Exam Code: | 220-1202 |
Exam Name: | CompTIA A+ Certification Exam: Core 2 |
Exam Questions: | 157 |
Last Updated: | October 5, 2025 |
Related Certifications: | CompTIA A+ |
Exam Tags: | Technical support certifications, IT certifications Foundational level IT Support Technicians and CompTIA Service Desk Professionals |
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A user logs in to a computer each morning and tries to print a daily report, but it will not print. The help desk resolves the issue each day temporarily. To fix this permanently, which of the following should the technician do? (Select two)
Comprehensive and Detailed Explanation From Exact Extract:
The recurring print issue suggests theprint spooler service is not set to start automatically, causing it to stop between sessions. Ensuring it is set tostart automaticallyand manuallystarting the servicewill resolve the issue.
FromMark Soper -- Mike Meyers' Lab Manual:
''The print spooler is essential for print services. If it isn't configured to start automatically, users may experience recurring failures.''
''Manually starting the service or setting it to 'Automatic' in the Services panel resolves persistent print availability problems.''
A technician needs to provide remote support for a legacy Linux-based operating system from their Windows laptop. The solution needs to allow the technician to see what the user is doing and provide the ability to interact with the user's session. Which of the following remote access technologies would support the use case?
Comprehensive and Detailed Explanation From Exact Extract:
The correct answer isVNC (Virtual Network Computing). VNC is a graphical desktop-sharing system that uses the Remote Frame Buffer protocol (RFB) to remotely control another computer. It is platform-independent and widely supported on Linux, which makes it ideal for providinginteractive remote support for a Linux-based operating system. It allows the technician not only to view the remote desktop session but also tocontrol it, fulfilling the need to see and interact with the user's session.
A . VPN(Virtual Private Network) creates a secure tunnel to a network but doesnot provide desktop sharing or session controlby itself.
C . SSH(Secure Shell) provides secure command-line access to Unix/Linux systems but does not offergraphical desktop interaction, which is a requirement in this case.
D . RDP(Remote Desktop Protocol) is primarily a Microsoft protocol, and although it can be made to work on Linux, it isnot natively supported on legacy Linux systems, and thusless suitablethan VNC in this scenario.
CompTIA A+ 220-1102 Core 2 Objective Reference:
Objective 1.8 -- Given a scenario, use features and tools of the operating system.
Under this objective, candidates are expected to be familiar with remote access technologies, includingRDP, SSH, and VNC, and understand their appropriate uses and limitations on different platforms such as Windows and Linux.
A user is unable to use the latest version of an app on a legacy tablet. What is the most likely reason?
Comprehensive and Detailed Explanation From Exact Extract:
Older tablets may not support newer app versions due toincompatible or unsupported operating systems. App developers often drop support for outdated OS versions.
FromTravis Everett -- CompTIA A+ All-in-One Exam Guide:
''When an app won't install on an older device, check the OS version. Most apps require a minimum OS level for compatibility and security.''
A company recently transitioned to a cloud-based productivity suite and wants to secure the environment from external threat actors. Which of the following is the most effective method?
Comprehensive and Detailed Explanation From Exact Extract:
Multifactor authentication (MFA) is considered one of the most effective security measures for cloud environments. It requires users to verify their identity using two or more factors (e.g., password + phone app code), making it significantly harder for external attackers to gain access, even if the primary password is compromised.
B . Encryption is important for data protection but doesn't prevent unauthorized logins.
C . Backups protect against data loss but don't stop breaches.
D . Strong passwords are helpful but can still be phished or cracked --- MFA adds a critical extra layer.
CompTIA A+ 220-1102 Objective 2.2: Compare and contrast authentication technologies.
Study Guide Section: Cloud security best practices --- MFA and access control
Which of the following is used in addition to a password to implement MFA?
Comprehensive and Detailed Explanation From Exact Extract:
Multi-Factor Authentication (MFA) requires at least two different types of authentication factors:
Something you know (e.g., password or PIN)
Something you have (e.g., smartphone or hardware token)
Something you are (e.g., fingerprint or facial recognition)
Option A, sending a code to the user's phone, is an example of 'something you have' --- a physical device that receives a one-time passcode. Combined with a password, this forms a proper MFA implementation.
B . Date of birth is another knowledge-based factor (like a password), not a second factor type.
C . Solving a math problem is not a recognized authentication factor.
D . A PIN is also 'something you know' and does not count as a distinct MFA factor when paired with a password.
CompTIA A+ 220-1102 Objective 2.2: Compare and contrast common security measures and authentication technologies.
Study Guide Section: Authentication factors --- password, biometrics, tokens, MFA
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