CompTIA 220-1102 Exam Dumps

Get All CompTIA A+ Core 2 Exam Questions with Validated Answers

220-1102 Pack
Vendor: CompTIA
Exam Code: 220-1102
Exam Name: CompTIA A+ Core 2 Exam
Exam Questions: 789
Last Updated: April 18, 2025
Related Certifications: CompTIA A+
Exam Tags: Technical support certifications, IT certifications Entry-Level CompTIA technical support specialistshelp desk technicians
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Free CompTIA 220-1102 Exam Actual Questions

Question No. 1

A technician is concerned about a large increase in the number of whaling attacks happening in the industry. The technician wants to limit the company's risk to avoid any issues. Which of the following items should the technician implement?

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Correct Answer: C

Anti-phishing training is a method of educating users on how to identify and avoid phishing attacks, which are attempts to trick users into revealing sensitive information or performing malicious actions by impersonating legitimate entities or persons. Whaling attacks are a specific type of phishing attack that target high-level executives or influential individuals within an organization. Anti-phishing training can help users recognize the signs of whaling attacks and prevent them from falling victim to them. Screened subnet, firewall, and antivirus are not items that can directly address the issue of whaling attacks.


Question No. 2

A technician is working to resolve a Wi-Fi network issue at a doctor's office that is located next to an apartment complex. The technician discovers that employees and patients are not the only people on the network. Which of the following should the technician do to BEST minimize this issue?

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Correct Answer: C

Changing the network channel is the best solution to minimize the issue of employees and patients not being the only people on the Wi-Fi network5


Question No. 3

Following the latest Windows update PDF files are opening in Microsoft Edge instead of Adobe Reader. Which of the following utilities should be used to ensure all PDF files open in Adobe Reader?

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Correct Answer: C

Default Apps should be used to ensure all PDF files open in Adobe Reader1


Question No. 4

After a computer upgrade at an imaging lab. the upgraded computers are not able to obtain an IP address. Which of the following is most likely the issue?

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Correct Answer: C

When upgraded computers are not able to obtain an IP address, the issue often lies in the network configuration. Here's a

Option A: The switch is only providing IPv6 addresses.This is unlikely because if the switch were providing IPv6 addresses, the devices would still receive an IP address, albeit an IPv6 one. The issue described indicates no IP address is being obtained at all.

Option B: The OS must be updated to be compatible with the imaging software.This option is unrelated to obtaining an IP address. Compatibility with imaging software would not prevent the devices from getting an IP address.

Option C: The switch has port security enabled.Correct Answer. Port security on a switch restricts access based on MAC addresses. If the MAC addresses of the upgraded computers are not recognized or have not been added to the allowed list, the switch will not provide network access, resulting in the computers not obtaining an IP address.


Option D: The switch does not support multicast traffic.This is unrelated to obtaining an IP address. Multicast traffic deals with specific types of network communication and would not affect the basic DHCP IP address assignment process.

Question No. 5

An application's performance is degrading over time. The application is slowing but never gives an error and does not crash. Which of the following tools should a technician use to start troubleshooting?

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Correct Answer: C

Comprehensive and Detailed In-Depth

The Resource Monitor provides real-time data on CPU, memory, disk, and network usage, making it the best tool to identify performance degradation over time. It allows technicians to check which processes are consuming excessive system resources.

A . Reliability history -- Incorrect. Reliability Monitor tracks system errors and crashes, but it does not help diagnose ongoing performance issues.

B . Computer management -- Incorrect. Computer Management provides system utilities but does not offer real-time monitoring of resource usage.

D . Disk defragment -- Incorrect. Disk defragmentation improves disk access times but is unrelated to an application gradually slowing down.


CompTIA A+ 220-1102, Objective 1.4 -- Windows System Utilities for Troubleshooting

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